IT Manager

New Appointments Group; Ashford; On-site; GBP 50,000 - 55,000; Full time

Job summary

A leading recruitment agency is seeking an IT Manager in Ashford to drive operational excellence and manage a small team. The ideal candidate will have approximately 3 years of experience in IT support and strong technical knowledge across multiple platforms. This position offers a competitive salary and excellent benefits including holiday purchase and life insurance.

Benefits

25 days + 8 bank holidays

Generous pensions

Private Medical Insurance

Life Insurance

Holiday purchase option

Qualifications

• Approximately 3 years of experience in IT support, systems administration, or infrastructure roles.
• Proven ability to support and guide IT team members.
• Strong technical knowledge of various IT environments and technologies.

Responsibilities

• Manage a small team while supporting the IT function.
• Maintain clear and accurate IT documentation and procedures.
• Balance technical work with team coordination and operational priorities.

Skills

IT support experience

Team leadership

Microsoft 365

Intune

Azure AD/Entra ID administration

Windows 11

Windows Server

Networking technologies

Cyber Essentials understanding

IT documentation skills

Job description

IT Manager

Join Our Client as IT Manager and drive operational excellence! Are you a hands‑on customer focused IT professional; an existing IT Team Leader looking for their first step in an IT Manager role or someone who is currently a technical lead within a business and looking to strengthen their management skills further. This is a fantastic opportunity for someone to join a leading business in Ashford to manage a small team whilst supporting their IT function.

£50,000 to £55,000/annum

25 days + 8 bank holidays

Monday to Friday

Holiday purchase, generous pensions

PMI & Life Insurance

Full right to work in the UK with no time limitations. The successful applicant will live in Ashford, Dover, Folkestone, Maidstone, Sittingbourne, Deal, Sandwich, Thanet, Maidstone, Faversham, Chatham or around these towns.

Skills & Technical

• Approximately 3 years' experience in IT support, systems administration, or infrastructure roles, ideally including some team leadership or supervisory responsibility.
• Proven ability to support and guide IT team members.
• Strong technical knowledge of: Microsoft 365, Intune, and Azure AD/Entra ID administration; Windows 11, Windows Server, Android, macOS, iOS, and Linux server environments; networking technologies – VPNs, VLANs, Wi‑Fi, and firewalls (UniFi experience advantageous); backup, antivirus, and endpoint management platforms; security best practices and frameworks (e.g. Cyber Essentials); solid understanding of IT operations, processes, and compliance principles; demonstrated ability to maintain clear and accurate IT documentation and procedures; strong communication skills, with the ability to explain technical matters to non‑technical audiences; ability to balance technical work with team coordination and day‑to‑day operational priorities; detail‑oriented, methodical, and proactive in driving improvements.

New Appointments Group, Expertly Matching Employers and Jobseekers since 1975.

CVs in Word format.

You can find us on our website or LinkedIn, Facebook, Instagram and (email address removed)

We are committed to fostering a diverse and inclusive environment in line with the Equality Act 2010. All qualified applicants will be considered regardless of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation. New Appointments Group acts as an Employment Agency for permanent roles and as an Employment Business for temporary roles.