IT Infrastructure Technical Manager

Nescot; Epsom; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading educational institution in the UK seeks an IT Manager to lead a dedicated team and oversee IT infrastructure projects, both on-premises and in the cloud. The ideal candidate must possess strong leadership skills, a solid background in information security, and experience with cloud solutions like Azure. The role offers a competitive salary and benefits including a welcome bonus and free parking.

Benefits

Discounted on-site gym

Free online qualifications

Blue Light Discount

Free parking

Qualifications

• Strong leadership and management abilities required.
• Must excel in customer service and IT-related issue resolution.
• Experience with cloud environments and legacy system modernization.

Responsibilities

• Lead a team of IT professionals on projects and support.
• Manage budgets and vendor negotiations.
• Proactively identify and implement improvements.

Skills

Leadership

Customer service

IT troubleshooting

Information security

Networking

Cloud solutions

Teamwork

PowerBI reporting

AI tooling

Tools

Azure

Cisco Meraki

VMware

Intune

Job description

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37.5 hours per week, normally worked Monday - Saturday on rota basis operating between the hours of 8:00am and 9.00pm.

For full time all year-round staff, we are offering a Welcome Bonus of £500* (*T&C's apply) - Pro rata to FTE

Nescot is recognised as the 'Employer of the year' at the Surrey Business Awards 2024 and offers a wide range of benefits and wellbeing activities to staff.

What we are looking for:

• A forward-thinker, capable of anticipating future needs and challenges, and developing strategies to address them.
• The successful candidate will need to possess strong leadership and management abilities
• Must excel in customer service skill, resolve IT-related issues promptly and effectively, and ensure a positive user experience across the college community.
• Strong understanding of security best practices in all aspects of information security, with attention to detail and a commitment to thorough documentation.
• Experience with IaaS/PaaS/SaaS hosting (preferably Azure), including the consolidation and modernisation of legacy systems to fit cloud environments. Relevant certifications in support and architecture.
• Robust networking background, with experience in managing multiple sites from firewalls to edge switches (Cisco Meraki), and familiarity with SD-WAN, IPv6, VPN, BGP, and Zero Trust/Zero Trust Network Access (ZT/ZTNA).
• Experience with on-premise solutions, e.g. VMware.
• Proficiency in managing enterprise storage solutions across on-prem and cloud environments.
• Ability to work effectively as a team player, sharing knowledge with both junior and senior staff members.
• Knowledge of cloud networking.
• Familiarity with automation or containerisation technologies, particularly power-shell scripting.
• Experience with Intune/Jamf MDM at an enterprise level.
• Good working knowledge of service desk and change management processes, including authorisation and risk categorisation.
• Ability to create reports using PowerBI.
• Skilled in Artificial Intelligence (AI) tooling and integrations
• Familiar with the Cyber Essentials Plus process.

Duties/responsibilities:

• Responsible for leading a team of IT professionals, providing guidance and support to ensure that all projects are completed on time and to the highest standards
• Support existing internal systems and services while simultaneously leading the development and implementation of new infrastructure projects, solutions, and platforms across both on-premises and cloud environments
• Proactively identify areas for improvement and implement innovative solutions to meet the dynamic needs of our institution
• Work closely with other departments to ensure that the IT infrastructure aligns with the college's goals and objectives and support the delivery of high-quality education and services.
• Responsible for managing budgets, negotiating with vendors, and ensuring that all IT policies and procedures are followed.
• Serve as a point of escalation, using calm and methodical thought processes to resolve issues

Benefits:

• A discounted on-site gym, sports hall, fitness class, Starbucks, osteopathy and day nursery
• 5-minute walk from Ewell East Station
• Blue Light Discount
• Free online qualifications
• Free parking on-site
• Eye care voucher

At Nescot, we're proud of our inclusive culture and we welcome all applications.

This role is employed through Nescot Enterprises Ltd, a wholly owned subsidiary of Nescot which operates different terms and conditions.

Closing date 7th December 2025

Interview date to be confirmed