IT Infrastructure & Security Support Engineer

ReliaQuest; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A technology company in the UK is seeking a Technical Support Specialist responsible for providing technical assistance and support related to computer systems, hardware, and software. You will also manage enterprise-level service management software and resolve issues with various security technologies. Ideal candidates have a bachelor’s degree in computer science and experience with Linux and Windows operating systems. Great opportunity to grow in the IT Security field.

Qualifications

• Bachelor’s Degree in a Computer Science related field.
• 0-3 years of experience with Linux and Windows operating systems.
• Basic understanding of Networking concepts (TCP, UDP).
• Experience resolving basic computer and software related issues.
• Good attitude, energy, and effort.

Responsibilities

• Provide technical assistance and support for incoming queries.
• Manage and configure enterprise level service management software.
• Respond to queries in person, email, or phone.
• Write training manuals.
• Maintain daily performance of computer systems.
• Install, modify, and repair computer hardware and software.

Skills

Technical Assistance

Problem Solving

Customer Service

Networking Concepts

Linux

Windows

Education

Bachelor’s Degree in Computer Science

Job description

A technology company in the UK is seeking a Technical Support Specialist responsible for providing technical assistance and support related to computer systems, hardware, and software. You will also manage enterprise-level service management software and resolve issues with various security technologies. Ideal candidates have a bachelor’s degree in computer science and experience with Linux and Windows operating systems. Great opportunity to grow in the IT Security field.