IT & Infrastructure Lead for 24/7 Critical Operations

Networking Women in the Fire Service; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A public safety organization in the United Kingdom is seeking an experienced IT and Infrastructure Manager to lead their technology function. You will oversee mission-critical systems, manage supplier relationships, and guide a skilled team. The ideal candidate has extensive experience in IT team management and a strong understanding of infrastructure services. This role plays a crucial part in shaping digital delivery across the service and ensuring community safety.

Qualifications

• Significant experience managing multidisciplinary IT or infrastructure teams.
• Proven success delivering technology services that support critical operations.
• Excellent leadership, communication, and stakeholder engagement skills.

Responsibilities

• Manage and support the Control Room Mobilising system and related interfaces.
• Lead, mentor and develop a multi-disciplinary team of technical specialists.
• Oversee contracts and supplier relationships relating to technology.

Skills

Managing multidisciplinary IT teams

Delivering technology services

Contract and supplier management

ITIL framework knowledge

Financial and budget management

Leadership skills

Stakeholder engagement

Education

Degree-level qualification or equivalent management experience

ITIL Foundation (or similar)

Job description

A public safety organization in the United Kingdom is seeking an experienced IT and Infrastructure Manager to lead their technology function. You will oversee mission-critical systems, manage supplier relationships, and guide a skilled team. The ideal candidate has extensive experience in IT team management and a strong understanding of infrastructure services. This role plays a crucial part in shaping digital delivery across the service and ensuring community safety.