IT Infrastructure Engineer

NCC Group; Manchester; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible Working

25 days holiday + bank holidays

Medicash & Critical Illness Scheme

Pension & Life Assurance

Volunteer opportunities

Green Car Scheme

Cycle to work

Special Time Off

Job summary

NCC Group is seeking an IT Infrastructure Engineer to support and extend internal systems used to deliver consultant services from our Manchester data centre. The role blends infrastructure, networking, Linux, and automation to build reliable IT operations.

You will join a global team with opportunities to work on new technologies, maintain secure environments, and participate in out-of-hours work when required. Travel to the Manchester site is expected.

Qualifications

• Proven experience in TechOps or Infrastructure roles with hands-on delivery.
• Strong Linux admin skills across Debian/Ubuntu/RHEL distributions.
• Experience with automation tools and IaC approaches (Ansible preferred).
• Solid scripting ability (Bash/Python) and strong networking basics.
• Security-minded with system hardening and incident response awareness.
• Experience with virtualization platforms and container tech (Docker).

Responsibilities

• Maintain, patch, troubleshoot and monitor physical and virtual IT environments with security focus.
• Diagnose issues and resolve them in line with SLAs and customer needs.
• Lead design/architecture of global IT solutions and mentor teammates.

Skills

TechOps background

Linux administration

Automation

Scripting

Networking fundamentals

Security hardening

Virtualisation

Git version control

Containerisation

Tools

Ansible

VMware

KVM

XEN

Docker

Docker-Compose

Podman

LXC

ELK Stack

Veeam

Job description

IT Infrastructure Engineer

Department: IT

Employment Type: Full Time

Location: GBR Manchester Hardman Boulevard

Reporting To: David Etchen

Description

Please note: This role will require travel to our on-site Data Centre in Manchester.

As a TechOps Engineer, your role is to facilitate the management/extension of the systems and platforms used internally to deliver consultant services to our customers. This is a technical hands-on role which requires a broad range of technical skills and overlaps between infrastructure/networking/linux. Utilising automation and infrastructure as code principals you will aid in the development and architecture of both new and existing systems. On occasion, there may be planned and unplanned out of hours work therefore, flexibility is key.

In this role you will be a key member of a small and dynamic global team based primarily in the UK but also other regions, with opportunities to be exposed to new technologies and methods for ensuring reliable and secure IT operations.

Key Responsibilities

A TechOps Engineer is responsible for the preparation and support of IT operations solutions and services, physical or virtual. They do so according to industry and organisational best practices, standards, service requirements and Key Performance Indicators (KPIs) throughout the product life cycle. You will be expected to:

• To maintain (patch/troubleshoot/document) and monitor physical and virtual network/server/cloud infrastructure environments with a strong focus on security
• Diagnosis and resolution of issues in accordance with published SLA's and in a customer focused manner
• Lead the design and architectural development of IT systems, collaborating closely with departments and stakeholders to oversee the creation of complex global IT solutions.
• Mentor team members, sharing invaluable experience and expertise.

Skills, Knowledge & Expertise

• Previous experience working in a TechOps/Infrastructure Engineer role or similar technical IT role.
• Demonstrably comfortable working on own initiative and as part of a larger team
• Willingness to learn new technologies and adapt to fix issues.
• Confident in applying security hardening to various infrastructure components
• Proficient Linux administration capability (e.g Ubuntu/Debian/RHEL)
• Automation using Ansible
• Virtualisation (e.g VMWare/KVM/XEN/On Prem Cloud)
• Scripting (e.g Bash/Python/PHP/etc)
• Networking (Switching/Routing/Firewalling/Proxy/VPN)
• Enterprise Monitoring/Logging
• Version Control using Git
• Containerisation (e.g Docker/Docker-Compose/Podman/LXC)
• Enterprise Storage (e.g SAN/DAS/NAS/Raid/FDE/SED)
• Previous Datacenter experience
• Enterprise Backups (e.g Veeam)
• Enterprise Server Hardware experience (Dell/HP)
• Security Mindset (System Hardening/Application Security Tooling)
• Windows Server / Domain Knowledge

Desirable but not essential

• OpenVPN
• IAM (SSO/SAML/OIDC/Privileged Access Management)
• Linux Filesystems (e.g EXT/BTRFS/XFS/ZFS/LVM)
• CI/CD and build automation
• Encryption (Filesystem/Network)
• Secret Storage (e.g Hashicorp Vault)
• RH IDM/FreeIPA
• SSO IDP Providers (e.g Keycloak/auth0/etc)
• Kubernetes
• ELK / Elastic Stack / Beats
• SQL (e.g MySQL/MariaDB/Postgres)
• CPU/GPU System Architecture Knowledge
• Working with GPUs in VMs / Containers
• Inference Engine knowledge (e.g VLLM/SGLang)

Job Benefits

We have a high-performance culture which is balanced evenly with world-class well-being initiatives and benefits:

• Flexible Working: Balance your work and personal life with our flexible working options.
• Generous Holiday Allowance: Enjoy 25 days of holiday, plus bank holidays, with the option to buy up to 5 additional days of annual leave.
• Medicash & Critical Illness Scheme
• Financial & Investment Benefits: Enjoy peace of mind with our Pension, Life Assurance, and Share Save Scheme.
• Community & Volunteering Programmes: Make a difference in your community with our volunteering opportunities.
• Green Car Scheme: Drive green and save money with our eco-friendly car scheme.
• Cycle Scheme: Stay fit and healthy with our cycle-to-work scheme.
• Special Time Off: Take time off for those big moments in life, like getting married/entering into a civil partnership, becoming a grandparent, and welcoming home a new pet.
• Family Planning: Benefit from our generous maternity and paternity leave, as well as time off and support for those undergoing fertility treatments.