IT Hardware Analyst

Leicestershire Police; Leicester; On-site; GBP 34,000 - 39,000; Full time

Job summary

A regional law enforcement agency in Leicester is seeking an IT Hardware Analyst to ensure the availability of hardware components and deliver exceptional support. The ideal candidate will have experience in managing hardware incidents and lifecycle management, along with skills in service improvement. This role offers competitive compensation and a supportive work environment.

Benefits

Range of rewards and benefits

Supportive work environment

Qualifications

• Experience of investigating and managing hardware and associated software incidents.
• Experience of conducting hardware life cycle and configuration management.
• Ability to explore opportunities for automation of processes.

Responsibilities

• Supporting changes to service, configuration and organisational change.
• Daily management of force hardware.
• Facilitating office moves and operational incidents.

Skills

Investigating hardware incidents

Conducting hardware life cycle management

Continual service improvement

Job description

Delivering expert IT hardware support with precision and purpose

Salary: £34,329 - £38,754

As our IT Hardware Analyst, you’ll be the expert in ensuring the availability of hardware components, delivering a first‑class service, minimising disruptions and exposing root causes of incidents.

You’ll handle complex incidents and escalations, resolving and identifying.

Responsibilities

• Supporting changes to service, configuration and organisational change.
• Carrying out the daily management of force hardware
• Facilitating office moves, changes, events and operational incidents.

You must have

• Experience of investigating and managing hardware and associated software incidents.
• Experience of conducting hardware life cycle and configuration management.
• Have continual service improvement skills, exploring opportunities for automation of processes.

What’s in it for you?

At Leicestershire Police, we want to create an environment that puts people first, so you feel supported in everything you do. We have a range of reward and benefits available to all our employees.

What’s Next

Please click APPLY to attach your up-to-date CV and tailored Supporting Statement, telling us how you meet the essential and desirable criteria by showcasing your skills and experience.

To support you with your application we’ve provided some application guidance and the recruitment process.

• Vacancy closes on 12 November 2025 at 23:55.

If you want a chat about how we can help you throughout the recruitment process and your career with us, get in touch with the Talent Acquisition Team: [e-mail].

Who We Are

At Leicestershire Police it’s not just patrolling the streets. Just as important as our uniformed officers is our dedicated team of professional and support staff working behind the scenes. It’s these skilled people, people like you who contribute to the policing of Leicestershire.

To understand how you can make a difference visit our careers website.

We value diversity and inclusion and encourage applications from underrepresented and neurodiverse backgrounds, so that we can truly reflect the communities that we serve in.