IT Field Services Coordinator

Depot Connect International; Salford; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

A leading independent UK service provider is seeking an IT Coordinator to provide onsite and remote support across UK and EU locations. The ideal candidate will have over 3 years of experience in a technical role, strong problem-solving skills, and a flexible mindset with a willingness to travel. Benefits include a competitive salary, company pension, and opportunities for professional growth.

Benefits

Competitive salary

Company pension

Free on-site parking

Discounted gym membership

Qualifications

• 3+ years experience in a technical or IT coordination role.
• IT support experience of 5 years (preferred).
• Fluency in English, Dutch or German a bonus.

Responsibilities

• Providing onsite and remote IT support across UK and EU locations.
• Leading hardware deployments and troubleshooting local networks.
• Supporting the IT Director on strategic projects.

Skills

Problem-solving skills

Communication skills

Project management

Flexibility

Education

Degree or equivalent experience

Bachelor's degree (preferred)

Job description

Responsibilities

• Providing onsite and remote IT support across UK and EU locations
• Leading on hardware deployments, site-level standards, and local network troubleshooting
• Supporting the IT Director on strategic projects
• Collaborating with the Helpdesk and technical teams to resolve escalated issues
• Designing and presenting reports/updates to stakeholders as required
• Supporting the Helpdesk team in managing the ticketing queue and assisting with any escalated tickets

Qualifications

• 3+ years experience in a technical or IT coordination role
• Strong problem-solving and communication skills
• Ability to manage multiple projects and stakeholders
• A flexible, proactive mindset and willingness to travel
• Degree or equivalent experience
• Fluency in English (Dutch or German a bonus), Bachelor's (preferred)
• IT support: 5 years (preferred)
• 75% willingness to travel (required)

Company Overview

Depot Connect International is the leading independent UK service provider for tank transport & depot services. We operate over 80 modern tractor units, and employ circa 300 people within our network of eight depots.

Benefits

• Competitive salary
• Company pension
• Free on-site parking
• Discounted gym membership
• Opportunity to influence and shape the future of a growing organisation
• Supportive and collaborative leadership team