IT Field Service Engineer

Sanderson Recruitment Careers; England; On-site; GBP 24,000 - 28,000; Full time

Job summary

A leading global provider of ICT Services is looking for a Field Services Engineer based in Tonbridge, Maidstone. This full-time permanent role involves maintaining and supporting IT hardware devices for field-based clients, requiring travel within the UK. The position offers a competitive salary ranging from £24,600 to £27,700, along with a car allowance and other benefits.

Benefits

Car allowance

Fuel card

Additional benefits

Qualifications

• Experience in maintaining and supporting IT hardware devices.
• Ability to travel various locations across a specified geographic area.
• Strong customer service skills.

Responsibilities

• Provide on-site support for client's IT hardware devices.
• Complete tasks in line with company technical and quality standards.
• Ensure high degree of customer satisfaction.

Skills

Maintenance and support

Customer satisfaction

Field-based IT support

Job description

Intelligent Resource is working in partnership with a leading global provider of ICT Services for the large enterprise and public sector markets. We have several Permanent opportunities for Field Services Engineers based across the UK. This role is based in Tonbridge, Maidstone, ME15 9XY on a permanent basis.

Role : Field Services Engineer

Salary : £24,600 - £27,700 depending on experience + Car allowance + Fuel Card + etc. benefits

Location : Based in Tonbridge, Maidstone, ME15 9XY

Full-time permanent role

Role Overview

Working as a Field Services Engineer, your role will include maintenance and support for field-based clients. You will provide on-site support for client's IT hardware devices. You will cover a geographic area and travel to different locations to collect parts during the day and because of this your travel time will vary from your home location to pudo. Average travel time between tickets is 30 minutes with additional 40 minutes work time. All tasks should be completed in line with company technical and quality standards and procedures as well as ensuring a high degree of customer satisfaction is provided. The role is Monday to Friday from 9.00am to 5.30pm standard working hours with the requirement for out-of-hours standby. This is standard, 1 week in every 4. Overtime and s...