IT Field Engineer - Cornwall

Crimson Limited; Bodmin; On-site; GBP 27,000 - 32,000; Full time

Job summary

A leading Managed Service Provider in Cornwall is seeking an experienced IT Field Engineer. The role involves delivering on-site IT support, troubleshooting technical issues, and enhancing client engagement skills. Ideal candidates should have expertise in networking, Windows Servers, and Microsoft 365. A full driving license is required. Competitive salary of up to £32,000 is offered.

Benefits

Referral bonus of £250

Qualifications

• Proven experience in Second Line IT Support required.
• Strong expertise in Microsoft 365, including Email concepts and SharePoint.
• Solid understanding of networking concepts including LAN, WAN, and VLAN.
• Hands-on experience with Windows Servers and Active Directory.

Responsibilities

• Deliver on-site IT support at various client locations.
• Troubleshoot and resolve technical issues efficiently.
• Support Microsoft 365, Windows Server, and networking technologies.
• Engage professionally with clients in various settings.

Skills

Second Line IT Support

Microsoft 365

Networking

Windows Servers

Communication Skills

Job description

Overview

IT Field Engineer - Cornwall
On-site & field work
Full driving license is required for this role
Salary - Up to £32,000 per annum
IT Field Engineer required for a leading client based in Cornwall. My client is currently seeking a Field Support Engineer to join their dynamic Managed Service Provider (MSP) team. This is an excellent opportunity for an IT professional looking to gain varied hands-on experience in a fast-paced setting or for a desk-based engineer seeking their next challenge with a leading provider. In this role, you'll work with a diverse range of technologies, clients, enhancing your technical expertise, problem-solving abilities, and client engagement skills.

Responsibilities

• Travelling to various client locations to deliver on-site IT support, including install and configuring IT hardware and software (servers, PCs, printers, networking devices)
• Troubleshoot and resolve escalated technical issues efficiently, both remotely and in person.
• Support Microsoft 365, Windows Server, and networking technologies.
• Proven experience in Second Line IT Support.
• Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
• Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN)
• Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
• Excellent communication skills with the ability to engage professionally with clients.
• A full driving licence (client site visits required).

Qualifications

• Proven experience in Second Line IT Support.
• Strong expertise in Microsoft 365 (Email concepts, SharePoint, OneDrive, Azure AD).
• Solid understanding of networking (LAN, WAN, VLAN, WiFi, IPsec, VPN).
• Hands-on experience with Windows Servers (Active Directory, DHCP, DNS, GPOs, Print Management).
• Excellent communication skills with the ability to engage professionally with clients.
• A full driving licence (client site visits required).

Benefits

Interested? Please submit your updated CV to Emma Siwicki at Crimson for immediate consideration.

Not interested? Do you know someone who might be a perfect fit for this role? Refer a friend and earn £250 worth of vouchers!

Crimson is acting as an employment agency regarding this vacancy