IT Field Engineer

Morgan Hunt UK Limited; City of Edinburgh; On-site; GBP 25,000 - 35,000; Full time

Job summary

A recruitment agency is seeking a 2nd line support engineer for a 6-month contract based in the Edinburgh area. This office-based role involves providing technical support, resolving issues, and escalating problems as necessary. Candidates should have strong problem-solving skills, excellent communication, and experience with Microsoft technologies. A valid driving license and access to a vehicle are essential as the role covers multiple locations.

Qualifications

• Experience with troubleshooting software, hardware, and networking issues.
• Valid driving license and own vehicle.

Responsibilities

• Key point of contact for 2nd line support.
• Resolve technical tickets.
• Provide technical support for various issues.
• Escalate issues from junior staff.

Skills

Strong problem solving skills

Communication with stakeholders and customers

Experience with Microsoft tech stack

Job description

Morgan Hunt are working with a public sector organisation to recruit a 2nd line support engineer on a 6-month contract. The role will be fully office based, 5 days per week, covering sites in Falkirk, Edinburgh, Fife and Paisley. The role requires someone with a driving license and their own vehicle (mileage will be provided). The company works with a Microsoft tech stack, so experience with these technologies will be essential.

Responsibilities

• Key point of contact for 2nd line support
• Ticket resolution
• Providing technical support for software, hardware and networking issues
• Act as an escalation point of junior staff members

Essential Skills

• Strong problem solving skills
• Communication with stakeholders and customers
• Experience with Microsoft tech stack

6-month contract

Flex per day (Inside IR35)

5 days on site across various offices (Falkirk, Edinburgh, Paisley, Fife)

Please get in touch for further information.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.