IT Executive: 3rd-Line Support & IT Innovation Lead

HiB Ltd; Dordon CP; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading bathroom solutions company in the United Kingdom is seeking an IT Executive to deliver high-quality 3rd Line Support. You will play a key role in ensuring smooth operation of IT systems and contribute to ongoing innovations. The ideal candidate should possess strong problem-solving skills and communicate technical concepts effectively. This role offers a competitive salary and extensive benefits, including annual leave and private medical insurance.

Benefits

Competitive basic salary

23 days annual leave, plus bank holidays

Your birthday off

Wellbeing day off

Health care cash plan

Private Medical Insurance

Enhanced Parental Leave

Charity volunteering days

Training and Development

Benefits & Discounts Platform

Qualifications

• Quick and effective resolution of technical issues.
• Precision in handling systems and configurations to avoid errors.
• Ability to explain technical concepts to non-technical users.
• Prioritising and managing multiple IT support tasks efficiently.
• Staying current with evolving technology and handling new tools/systems.

Responsibilities

• Assist employees with troubleshooting and fixing issues.
• Manage and configure internal IT systems, equipment, and networks.
• Provide technical support across the business.
• Ensure data security, backup, and recovery processes are supported.
• Assist with IT asset inventory and documentation.
• Coordinate for IT equipment and service management.
• Lead company projects within the IT department.
• Stay updated with latest technology trends.

Skills

Problem-Solving

Attention to Detail

Communication

Time Management

Adaptability

Job description

A leading bathroom solutions company in the United Kingdom is seeking an IT Executive to deliver high-quality 3rd Line Support. You will play a key role in ensuring smooth operation of IT systems and contribute to ongoing innovations. The ideal candidate should possess strong problem-solving skills and communicate technical concepts effectively. This role offers a competitive salary and extensive benefits, including annual leave and private medical insurance.