IT Engineer - Swindon

The National Trust; Greater London; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading charitable organization is seeking an IT Engineer to manage vulnerability and enhance security across its technology infrastructure. This role involves collaborating with various teams to identify threats and provide metrics for governance. Candidates should have experience in 3rd line support and a sound understanding of cloud technologies like Azure and AWS. The position is based in Swindon with flexible working options, offering substantial benefits including a pension scheme and generous holiday allowance.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Gym membership discounts

Holiday allowance up to 32 days

Flexible working

Qualifications

• Previous experience of 3rd Line support in an Infrastructure support team.
• Experience of working with Cloud Technologies such as Azure and AWS.
• Experience running a vulnerability management program including scanning and patching.

Responsibilities

• Collaborate with Security Operations and Hosting teams.
• Identify, assess, and remediate vulnerabilities.
• Research emerging threats and improve security posture.

Skills

3rd Line support experience

Cloud Technologies (Azure, AWS)

Vulnerability management program experience

Understanding of 'exposure' vs 'criticality'

Knowledge of Windows Server, Linux, Defender, Tenable

Excellent communication skills

Job description

Job Details

IT Engineer - Swindon

Summary

In line with our redeployment policy, we’ll prioritise applications from employees who are under formal notice of redundancy. The National Trust continues to make considerable investments to transform our technology capability in support of our cause. That’s no small task when you consider the incredible breadth of what we do. We strive to deliver powerful infrastructure changes with an ambitious technological roadmap. This journey of transformation will deliver phenomenal benefits for our organisation and dramatically enhance how we connect people with our cause. The role of IT Engineer – Vulnerability Management offers a great opportunity to further enhance your career within IT while working for a leading charitable organisation. The role is offered on a fixed term contract until end of February and is known internally as IT Engineer.

What it's like to work here

You’ll be part of a collaborative IT Operations environment, working closely with Security Operations and Hosting teams to identify, assess, and remediate vulnerabilities across critical business systems. Researching emerging threats, you’ll play a key role in proactively improving our security posture. You’ll engage with teams across the business, helping to protect vital services while minimising disruption. Additionally, you'll provide key metrics and insights to leadership, helping to align vulnerability management activities with governance frameworks. Your contractual location will be our head office in Swindon and there will be an expectation for you to attend the office. However, there is flexibility on where you are based at other times. You will be required to work at a National Trust location for 40‑60% of your working week. This will be discussed in more detail at interview.

What you'll be doing

You’ll be using your IT infrastructure skills and understanding of security vulnerabilities to help the Trust stay well‑informed about security threats. Your keen interest in the use of all things tech will be employed to keep abreast of the latest technologies, whether that be infrastructure, cloud hosting, networks or security.

Who we're looking for

Applications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:

• Previous experience of 3rd Line support in an Infrastructure support team
• Experience of working with Cloud Technologies such as Azure and AWS
• Experience running a vulnerability management program including scanning, patching and accepting certain vulnerabilities
• Understanding of 'exposure' vs 'criticality'
• Knowledge of Windows Server, Linux, Defender, Tenable

Additional criteria for all other applicants: Excellent communication skills both written and verbal. Must be able to manage internal IT, business and supplier stakeholders. Proven ITIL background. Technical expertise in Hosting Services both Private & Public Cloud. Commitment to self‑development and be enthusiastic about acquiring new skills and embracing new technologies.

Benefits

• Substantial pension scheme of up to 10% basic salary
• Free entry to National Trust places for you, a guest and your children (under 18)
• Rental deposit loan scheme
• Season ticket loan
• EV car lease scheme
• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts
• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria
• Flexible working whenever possible
• Employee assistance programme
• Free parking at most Trust places
• The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.