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IT Engineer Apprentice

Back 2 Work Complete Training

Norwich

On-site

GBP 16,000 - 22,000

Full time

11 days ago

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Job summary

A leading IT training provider in the UK is looking for an enthusiastic IT Apprentice to deliver first-line support and assist in various IT tasks. This entry-level position offers a chance to gain practical experience in IT support while pursuing a formal qualification. If you have a passion for technology and a desire to learn, this is the perfect opportunity to start your career in IT. You'll be involved in maintaining devices and supporting basic network functions.

Qualifications

  • Motivated and enthusiastic about starting a career in IT.
  • Willing to learn and adapt to new technologies.
  • Basic knowledge of computer systems and networks.

Responsibilities

  • Provide first-line IT support to staff and users.
  • Assist in setting up and maintaining Windows 11 devices.
  • Support basic network tasks like connectivity checks.

Skills

Basic understanding of IT support
Problem-solving skills
Passion for technology
Job description

A IT Support and maintenance company are seeking a motivated and enthusiastic IT Apprentice to join their team. This is an excellent opportunity for someone at the beginning of their IT career, with a passion for technology and a desire to build real-world experience while working toward a formal qualification.

KEY DUTIES –
  • Provide first-line IT support to staff and users, under guidance
  • Assist in setting up and maintaining Windows 11 devices
  • Support basic network tasks (e.g., checking connectivity, cabling, IP configuration)
  • Monitor and maintain Wi-Fi connectivity and elevate issues where necessary
  • Help implement and follow basic IT security protocols (passwords, updates, antivirus, etc.)
  • Support software installations, patching, and troubleshooting
  • Assist with setting up user accounts, email, and permissions
  • Document issues and solutions in the IT support system
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