It Engineer

TEKsystems; Greater London; On-site; GBP 100,000 - 200,000; Full time

Job summary

A leading IT services company is seeking an experienced IT Engineer to support technical teams and manage the IT hardware lifecycle. The ideal candidate will have over 5 years of experience, strong troubleshooting skills, and familiarity with compliance frameworks such as SOC2 and ISO 27001. Responsibilities include diagnosing issues with SaaS applications like Google Workspace, providing user support, and creating technical documentation. This full-time position is expected to pay between 100,000 and 200,000 GBP annually.

Qualifications

• 5+ years supporting technical teams.
• Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting.
• Experience operating within compliance frameworks such as SOC2, ISO 27001.

Responsibilities

• Diagnose and resolve complex issues across Google Workspace and other SaaS.
• Manage the IT hardware lifecycle and user support.
• Create technical documentation that captures your knowledge.

Skills

Supporting technical teams

Network troubleshooting

Scripting with Python

Working with sensitive data

Understanding of IAM

Tools

Google Workspace

MDM platforms

Terraform

Job description

IT Engineer

Location: London, UK

Salary: 100,000 - 200,000 GBP per year

Job Type: Permanent

Seniority Level: Not Applicable

Employment Type: Full-time

Job Function: Engineering and Information Technology

Industries: IT Services and IT Consulting

Base Pay Range

100000.00 - 200000.00 GBP Yearly

Roles and Responsibilities

• Diagnose and resolve complex issues across Google Workspace, Okta and other SaaS
• Troubleshoot MDM configurations and device management problems
• Provide day‑to‑day user support (deskside and remote), including troubleshooting printers, peripherals, and connectivity
• Manage the IT hardware lifecycle, including ordering equipment, inventory management, and device setup
• Handle problems that require understanding of system interdependencies
• Design solutions that prevent issues without creating new problems
• Evaluate and understand the security implications of your decisions across the organisation
• Autonomously identify and implement automation for common problems
• Communicate effectively with colleagues
• Create technical documentation that captures your knowledge

Candidate Profile

• 5+ years supporting technical teams
• Strong grasp of DNS, DHCP, VPNs, and basic network troubleshooting
• Background in scripting (Python, Bash) for automation and tool creation
• Experience supporting teams working with sensitive or classified data
• Experience operating within compliance frameworks such as SOC2, ISO 27001

Additional Desired Skills

• Deep understanding of IAM including SAML, SCIM and OIDC
• Experience configuring and supporting development environments
• Advanced troubleshooting across macOS and/or Linux environments
• Familiarity managing configurations in git (Terraform)
• Expert knowledge of MDM platforms, device enrolment, configuration profiles, and security policies