IT Engineer

Thorn SDS Ltd; Basingstoke; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary £30-35k

25 days leave

Pension

Health & dental

EV Salary Sacrifice

Wellbeing services

Academy training

Certifications

Job summary

Thorn SDS Ltd in the United Kingdom is offering an IT Career through our Defence Engineering Academy. If you have an IT-related degree or around 2-3 years of practical IT experience, this programme provides a clear route into engineering within the Defence & Security sector.

You'll join experienced engineers, gain hands-on project experience across hardware, software, networks and infrastructure, and receive structured Academy training with mentoring to progress into advanced technical roles.

Qualifications

• You have an IT-related degree or around 2–3 years of IT experience.
• Structured training with hands-on engineering exposure across IT domains.
• Motivation for pursuing a long-term IT engineering career in Defence & Security.

Responsibilities

• Install, configure and commission IT hardware and software.
• Set up PCs, workstations, servers and related equipment.
• Support network and infrastructure installations.
• Troubleshoot hardware, software and connectivity issues.
• Assist with upgrades, deployments and decommissioning.
• Work with structured cabling and physical IT infrastructure.

Skills

IT hardware troubleshooting

Windows environments

Networking fundamentals

Structured cabling

Curiosity and problem solving

Education

IT-related degree

Tools

Microsoft 365

Active Directory

TCP/IP

DNS

DHCP

Linux

CCNA (certs welcome)

Job description

Build Your IT Career Through Our Defence Engineering Academy

If you have an IT-related degree or around 2-3 years of practical IT experience and want a clear route into engineering within the Defence & Security sector, this role is designed to help you make that move.

At Thorn SDS, you’ll join experienced engineers supporting technology across the Defence and Security sectors, while developing your skills through structured Academy training and hands‑on project experience.

This is more than a traditional IT support role. You’ll build practical engineering capability across hardware, software, networks and infrastructure, with the support, training and mentoring to progress confidently into more advanced technical roles.

A Career Path, Not Just a Job

We want this role to be a genuine launchpad for your long-term IT engineering career.

From day one, you’ll combine Academy learning with practical experience alongside experienced engineers, gaining exposure to technologies and secure environments you may not encounter in a conventional support role.

As your skills and confidence grow, you’ll take on greater technical responsibility, more complex engineering work and increased ownership of projects - with clear development goals along the way.

Your career pathway could look like:

Junior IT Engineer IT Engineer Senior IT Engineer Specialist / Lead roles

Your Academy and development journey will include:

• A structured learning pathway alongside real engineering work
• Hands‑on mentoring and coaching from experienced engineers
• Support towards recognised professional and technical certifications
• Exposure to different technologies, projects and secure environments
• Regular opportunities to build confidence, capability and responsibility
• Routes into specialist areas such as Infrastructure, Networking, Cloud or Cyber Security

What You’ll Learn and Do

You won’t be expected to know everything on day one. With support from the team, you’ll develop experience in areas such as:

• Installing, configuring and commissioning IT hardware and software
• Setting up PCs, workstations, servers and associated equipment
• Supporting network and infrastructure installations
• Troubleshooting hardware, software and connectivity issues
• Supporting upgrades, deployments and decommissioning
• Working with structured cabling and physical IT infrastructure
• Working alongside experienced engineers on technical projects and on‑site activities
• Managing IT equipment, assets and technical documentation

As you progress through the Academy, the work progresses with you - from supported technical activities to ownership of increasingly complex tasks and projects.

Who We’d Love to Hear From

This could be a great next step if you have an IT-related degree, or around 2-3 years of experience in IT support, service desk, desktop support, infrastructure, networking or a similar technical environment.

You may have experience or knowledge in some of the following:

• IT hardware and software troubleshooting
• Windows desktop and/or server environments
• Microsoft 365 and Active Directory
• PC builds, configuration and deployment
• Networking fundamentals including TCP/IP, DNS and DHCP
• Switches, routers, VLANs or network troubleshooting
• Linux or other operating systems
• IT infrastructure or structured cabling

Qualifications such as CompTIA A+, Network+, Microsoft certifications or Cisco CCNA are welcome, but they are not essential. We value practical ability, curiosity, communication and the motivation to keep learning.

You do not need to match every item on the list to apply. If you enjoy solving problems, are curious about technology and want to grow into an engineering career, we’d like to hear from you.

What You’ll Get

• £30,000 - £35,000 salary, depending on experience
• 25 days Annual Leave, plus Bank Holidays and length‑of‑service increases
• Monday‑to‑Friday working
• Company pension and Life Insurance
• Health & Dental Cashback Plans
• EV Salary Sacrifice Scheme
• Wellbeing services, including access to a GP and physiotherapy
• Structured Academy training and ongoing technical development
• Support towards professional certifications
• A clear IT Engineer Senior IT Engineer career pathway
• Opportunities to specialise in Infrastructure, Networking, Cloud or Cyber Security

Ready to Build What Comes Next?

Turn your IT foundation into an engineering career, with structured training, mentoring and a clear path to progress.

Important Information

All applicants must already hold the Right to Work in the UK.

Successful applicants will be required to obtain the appropriate UK Government Security Clearance prior to appointment and must meet the required eligibility criteria.

Due to the nature of our work, factors including nationality, previous nationalities and country of birth may affect the projects or roles for which an individual is eligible. Further information on national security vetting and clearance eligibility is available on GOV.UK.

A full UK driving licence would be advantageous, as occasional UK travel may be required.