IT Engineer

Cegal; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A technology solutions company in Aberdeen is seeking an experienced IT Engineer to support cutting-edge technology delivery. The role involves operational support across customer environments and requires expertise in Microsoft 365, Windows/Linux, Citrix, and Azure. Ideal candidates will have strong troubleshooting skills and a degree in IT or Computer Science. The company offers a supportive work culture, opportunities for professional growth, and a flexible environment.

Benefits

Career paths and mentorship

Access to training budget

Social clubs and company events

New technology exposure

Flexible work environment

Qualifications

• Proven experience in IT operations and enterprise infrastructure.
• Hands-on experience with O365, SCCM, Intune, Windows/Linux, Print, Citrix, Azure, or application support.
• Strong troubleshooting skills with a structured and solution-oriented approach.

Responsibilities

• Provide technical expertise and operational support across multiple customer environments.
• Manage and troubleshoot Microsoft 365, Windows/Linux, SCCM, Intune, Citrix, Azure, and print services.
• Collaborate to ensure seamless IT service delivery.

Skills

IT operations experience

O365 proficiency

SCCM knowledge

Intune skills

Windows/Linux management

Citrix expertise

Azure administration

Application support

Troubleshooting skills

Team collaboration

Education

Bachelor’s degree in IT or Computer Science

Tools

Microsoft 365

SCCM

Intune

Citrix

Azure

Job description

Overview

IT Engineer role within the Customer Operations Team. The role supports delivery of cutting-edge technology and helps shape the digital future. Depending on experience, tasks may include O365, SCCM, Intune, Windows/Linux, Print, Citrix, Azure, and application operation and support.

Responsibilities

• Provide technical expertise and operational support across multiple customer environments.
• Manage and troubleshoot Microsoft 365, Windows/Linux, SCCM, Intune, Citrix, Azure, and print services based on your expertise.
• Collaborate with customers, vendors, and internal teams to ensure seamless IT service delivery.
• Implement and maintain security best practices across IT environments.
• Support cloud and hybrid IT environments, ensuring efficiency, reliability, and security.

Sample tasks and responsibilities

• O365: Administration and support of Office 365 environments.
• Windows/Linux: Management and maintenance of Windows and Linux server environments.
• SCCM: Design and implement SCCM application packaging and software deployment across multiple customers. Manage software updates, patch management (WSUS), and release management.
• Intune: Oversee Autopilot, Co-management, and security settings (BitLocker, Windows Hello for Business). Manage software updates, patch management (WSUS), and release management. Manage device policies, Conditional Access, and MAM (iOS & Android).
• Print: Support and management of enterprise print solutions.
• Citrix: Citrix Cloud and Citrix on-premises environments management.
• Azure: Administration and management of Azure cloud services.
• Application operation and support: Operation and support of enterprise applications. Windows server maintenance.

Who you are

To thrive in the role, we believe you share our passion for technology and learning:

• Proven experience in IT operations and enterprise infrastructure.
• Hands-on experience with one or more of the following: O365, SCCM, Intune, Windows/Linux, Print, Citrix, Azure, or application support.
• Strong troubleshooting skills with a structured and solution-oriented approach.
• Ability to manage and maintain IT environments, ensuring stability, security, and performance.
• Experience with troubleshooting and support for virtual machine issues.

Personal qualifications

• Reliable, responsible, and independent
• Strong sense of accountability for your work
• Actively engaged in improvement activities
• Ability to work collaboratively in a team environment
• Fluent in spoken and written English
• Willingness to work different shifts to support 24/7 operations

Formal requirements

• Bachelor’s degree in IT, Computer Science, or a related field (relevant work experience may compensate for the lack of a degree).
• Proven experience in IT operations, infrastructure, or enterprise support.
• Experience with one or more of the following: O365, SCCM, Intune, Windows/Linux, Print, Citrix, Azure, or application support.
• Fluent in English, both written and spoken.
• Certifications such as Microsoft Certified: Endpoint Administrator Associate (MD-102), Azure Administrator Associate, or similar are a plus but not required.

Why us?

Because at Cegal - You matter. As a Cegalian you will be seen, heard, and appreciated. You are part of an Inclusive working environment where you can be your true self, and bring all your skills, experience and personality into the workplace. We are problem solvers who don’t hide behind technical jargon and fancy buzzwords. Instead, we make the complicated easy to understand and turn complexity into digital success stories. We call that being Fuss Fighters.

You will work with colleagues who are Super Skilled in their fields, and experience how our diversity encourages creativity, innovation and knowledge-sharing. We are passionate about technology and have a culture of learning from others, sharing knowledge and growing.

A balanced approach to work and personal life makes us happier and more productive. At Cegal we are dedicated to creating a work culture that is flexible, accommodating, and inclusive of diverse needs. We prioritize employee well-being and support work-life balance. You give and receive – You matter.

What’s in it for you?

Working in Cegal offers great opportunities for professional development and social engagement:

• Career paths - Advance your career with trainee programs, mentorship, growth dialogue.
• Influence - Ideal company size - global impact, yet stand out and make a difference
• Professional growth – Benefit from a training budget and dedicated time for learning and growth, while enjoying access to digital courses and our own certification center.
• Fun at work - 870+ employees, 20+ social clubs, including football, game nights, wine tasting, and company trips.
• Technology - We are passionate about new tech. Test the latest technologies and implement them in real-world scenarios.
• Work-life balance - Enjoy a supportive and flexible work environment that enables you thrive both professionally and personally.

Want to know more about these and other benefits? Visit our careers page: (remove link in final)

Application

Want to join our adventure? Send your CV and a motivational letter!

Location: Aberdeen

Questions? Contact the hiring manager Thomas Øyen ([phone]) or Talent Acquisition Specialist Joachim Croft Guslund ([phone])

Note: This is a direct company recruitment. We will not accept applications or candidates via employment agencies. As a candidate you will need to have a valid working visa for the UK. Cegal does not sponsor visas. For successful candidates, Cegal will ask for consent to perform a background check.