IT Desktop Roll Out Engineer

Nottingham City Council; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in the UK seeks a candidate to assist with building and configuring IT equipment. The role requires excellent communication skills and experience with Microsoft products. If you are passionate about making a difference and meet the qualifications, we want to hear from you. Competitive pay and benefits are offered.

Benefits

Competitive pay

Generous leave entitlement

Pension scheme

Supportive work culture

Qualifications

• Experience in IT Support in a fast-paced enterprise environment.
• Ability to troubleshoot software and application problems.
• Fluent in English as a statutory requirement.

Responsibilities

• Assist with building, configuring, and commissioning IT equipment.
• Ensure customer expectations are met or exceeded.

Skills

Excellent communication skills

Installing and maintaining Microsoft Windows

Working with Microsoft products

IT Support experience

Troubleshooting software problems

Job description

We currently have a vacancy for this role which involves assisting with building, configuring and commissioning of laptops, desktop PCs, tablets and other equipment across the city. This forms part of a continual programme of replacement/upgrading of IT equipment as well as specific requests for new equipment. The successful candidate will be expected to work to the highest standards ensuring that customer expectations are, wherever reasonable, not just met but exceeded.

The ideal candidate will have:

• Excellent communication skills at all levels of engagement
• Experience of installing and maintaining all versions of Microsoft Windows operating system
• Experience of working with Microsoft products, such as MS Teams, MS Office, SCCM, MS Intune etc
• Experience of IT Support in a fast‑paced enterprise environment
• Proven ability to troubleshoot software and application problems; install upgrade patches and hot‑fixes

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English is an essential requirement for the role.

Disability Confident. A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high‑volume, seasonal and high‑peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non‑disabled people. For more details please go to .

We've got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you've been looking for? Read on to find out more… Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best. In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

You can read more about the different benefits offered to colleagues working for Nottingham City Council here.