IT Deployment Assistant

Gloucestershire Health and Care NHS Foundation Trust; Gloucester; On-site; GBP 25,000 - 35,000; Full time

Job summary

A regional health organization in Gloucester is seeking an IT Deployment professional to manage and support IT equipment across various sites. Responsibilities include imaging and configuring devices, managing inventory, and communicating with users regarding IT systems. The ideal candidate should have experience in IT support and a proactive approach to service delivery.

Qualifications

• Experience in managing IT equipment and support.
• Familiarity with hardware and software installations.
• Ability to work across multiple sites.

Responsibilities

• Deliver high-quality service in IT equipment management.
• Manage real-time communications with customers.
• Support setup and configuration of IT devices.

Skills

Imaging and configuring IT devices

Managing inventory

Installing hardware and software

Supporting IT equipment lifecycle

Job description

• 2 x Fixed Term contract/secondment opportunity for up to 6 months**

The Digital services team in the Trust leads on Digital strategy, development, co‑ordination, planning, project, and programme management for all Digital and supporting functions.

This role forms part of the IT Operations team within the wider Digital Service.

The main purpose of this role is to deliver a high‑quality, professional service in issuing, maintaining and upgrading the GHC IT Equipment Estate.

This role involves working across all GHC sites to ensure timely delivery, setup, and support of IT devices.

The post holder will be part of the core hub that will manage real‑time communications with customers on the status of IT and Clinical Systems and Operations, liaising directly with other services as required.

As part of the IT Deployment Team, the role will be responsible for:

• Imaging and configuring laptop, desktop and mobile devices
• Managing inventory of both new and existing equipment
• Installing hardware, software applications, and security updates
• Supporting the full lifecycle of IT equipment, from deployment to decommissioning

We have a skilled and dedicated workforce of over 6000 colleagues working in a diverse range of services over 55 sites and within people’s homes. We strive to enable a welcoming workplace culture that builds and celebrates civility, inclusivity and diversity, while providing a sense of belonging and trust.

About

Annual staff surveys, regular Pulse surveys and other engagement opportunities provide our people with lots of opportunity to tell us about their experiences of working with us. In the latest staff survey, 61% of colleagues gave us their views. It was great to hear that:

• 72% of colleagues would recommend the Trust as a place to work, ranking us 1st for Provider Trusts in the South West region on this question.
• 76% would recommend the standard of care provided in our services if a friend or relative needed treatment, also ranking us 1st in the South West region.
• 81% said that care of patients and service users is the Trust’s priority, compared with an average in comparable NHS Trusts in England of 64%

This high‑level overview shows we are in a healthy position, with higher scores than average for comparable organisations, alongside a great response rate, indicating good staff engagement. However, we also know we have plenty of room for improvement in many areas. To that end, we continue to prioritise and invest in our commitment to genuinely becoming a Great Place to Work with consistent top‑quartile performance in the annual staff survey and Pulse surveys.

For further details / informal visits contact: Name: Richard Poulter, Job title: IT Deployment Lead, Email address: [e-mail], Telephone number: 0300 421 8122