IT Configuration Manager – Hybrid (On-site 3 days)

Fruition Group; Leicester; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A forward-thinking technology organisation in Leicester is seeking an experienced IT Configuration Manager to take ownership of a hybrid role. You will enhance the Configuration Management Database (CMDB), ensuring data quality and governance. Ideal candidates possess 3-5 years in Configuration Management, strong knowledge of ServiceNow, and excellent stakeholder management skills. This role offers a competitive benefits package including bonuses and private healthcare.

Benefits

Performance-related bonus

Car allowance (circa £5k)

Enhanced pension contribution

25+ days annual leave

Private healthcare

Free on-site parking

Qualifications

• 3-5 years' experience in Configuration Management or related ITSM discipline.
• Strong understanding of ServiceNow, CIs, and Service Offerings.
• Proven experience implementing or improving a CMDB.
• Solid grasp of ITIL principles and pragmatic application.
• Excellent communication and stakeholder management skills.

Responsibilities

• Manage and enhance the Configuration Management Database (CMDB).
• Ensure data quality, governance, and alignment with business goals.
• Work closely with ServiceNow specialists and senior stakeholders.
• Drive improvements and champion continuous improvement.

Skills

Configuration Management

ServiceNow

ITIL principles

Data governance

Stakeholder management

Continuous improvement

Job description

A forward-thinking technology organisation in Leicester is seeking an experienced IT Configuration Manager to take ownership of a hybrid role. You will enhance the Configuration Management Database (CMDB), ensuring data quality and governance. Ideal candidates possess 3-5 years in Configuration Management, strong knowledge of ServiceNow, and excellent stakeholder management skills. This role offers a competitive benefits package including bonuses and private healthcare.