IT Change Coordinator: Change Management Support

Mitie; Keynsham; On-site; GBP 30,000 - 40,000; Full time

Job summary

A facility management company in the UK is seeking an IT Change-Coordinator to support the IT Change Manager by ensuring the Change Management process is followed. Key responsibilities include reviewing submitted requests for change, managing the IT Change Mailbox, and preparing reports. Candidates should have strong administration skills, excellent communication abilities, and experience working under pressure. Knowledge of Office 365 is essential, and experience with IT Change Management is a plus.

Qualifications

• Demonstrate a structured, methodical approach and the discipline to follow documented processes.
• Ability to communicate effectively, both written and verbal.
• Experience in IT Change Management is desirable.

Responsibilities

• Support the IT Change Manager in following the Change Management process.
• Review submitted RFCs to ensure required information is provided.
• Manage the IT Change Mailbox alongside the IT Change Manager.

Skills

Strong administration skills

Excellent communication skills

Attention to detail

Effective decision maker

Good working knowledge of Office 365

Experience working in a high-pressure environment

Team player

Tools

ServiceNow

Job description

A facility management company in the UK is seeking an IT Change-Coordinator to support the IT Change Manager by ensuring the Change Management process is followed. Key responsibilities include reviewing submitted requests for change, managing the IT Change Mailbox, and preparing reports. Candidates should have strong administration skills, excellent communication abilities, and experience working under pressure. Knowledge of Office 365 is essential, and experience with IT Change Management is a plus.