IT Business Continuity Manager

Intec Select Ltd; Wolverhampton; Hybrid; GBP 55,000 - 65,000; Full time

Job summary

A leading financial services organisation is seeking an IT Business Continuity Manager in Wolverhampton or Chatham (Hybrid). The role involves defining the IT Service Continuity strategy, managing disaster recovery efforts, and ensuring compliance with regulation. Ideal candidates will have ITIL certification, experience in disaster recovery, and strong communication skills. Competitive salary up to £65,000 plus benefits.

Benefits

15% bonus

28 days holiday

8% pension

private healthcare

Qualifications

• Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery / IT Continuity.
• Strong stakeholder engagement and influencing skills at all levels, including senior management.
• Understanding of Operational Resilience, Risk Management, and Data Governance.

Responsibilities

• Define, deliver, and embed the Group-wide IT Continuity and Disaster Recovery strategy.
• Design, maintain, and test IT Service Continuity and DR plans.
• Lead responses to major incidents, ensuring minimal impact.

Skills

IT Service Management (ITIL v3/v4)

Disaster Recovery / IT Continuity

Stakeholder engagement

Operational Resilience

Risk Management

Data Governance

Education

ITIL Foundation certification (v3 or v4)

Job description

IT Business Continuity Manager

Location: Wolverhampton or Chatham (Hybrid)

Salary: Up to £65,000 + 15% bonus + 28 days holiday + 8% pension + private healthcare

Our trusted client, a leading financial services organisation, is hiring an IT Business Continuity Manager to help define and deliver the IT Service Continuity and Disaster Recovery strategy across the Group's complex, multi-site IT estate.

The Role

• Define, deliver, and embed the Group-wide IT Continuity and Disaster Recovery strategy and policy.
• Design, maintain, and test IT Service Continuity and DR plans aligned to business needs and regulatory standards.
• Lead and coordinate responses to major incidents, ensuring minimal impact and swift recovery.
• Partner with Architecture and Service Design teams to ensure resilience is built into all new and existing services.
• Plan and deliver regular disaster recovery simulations and training to strengthen operational resilience.
• Provide expert advice at CAB and TDA forums to ensure compliance with DR and continuity standards.
• Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations.

Key Skills & Experience

• Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery / IT Continuity within a regulated environment.
• Strong stakeholder engagement and influencing skills at all levels, including senior management.
• Understanding of Operational Resilience, Risk Management, and Data Governance within financial services or other regulated industries.
• Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives.
• ITIL Foundation certification (v3 or v4) is essential.

The Process

Two-stage interview process.

Start date: ASAP