IT Business Continuity Manager

Intec Select Ltd; Maidstone; Hybrid; GBP 65,000; Full time

Job summary

A leading financial services organisation is seeking an IT Business Continuity Manager to lead the IT Service Continuity and Disaster Recovery strategy across multiple sites. This hybrid position requires proven experience in ITIL and strong stakeholder engagement skills. The successful candidate will ensure the organisation's systems remain resilient and compliant while enabling effective responses to disruptions. Competitive package includes a salary of up to £65,000 and additional benefits.

Benefits

15% bonus

28 days holiday

8% pension

Private healthcare

Qualifications

• Proven experience in IT Service Management and Disaster Recovery.
• Strong stakeholder engagement skills at all levels.
• Understanding of Risk Management and Data Governance.

Responsibilities

• Define and deliver the IT Continuity and Disaster Recovery strategy.
• Lead responses to major incidents ensuring minimal impact.
• Plan and deliver disaster recovery simulations.

Skills

ITIL v3/v4 experience

Disaster Recovery knowledge

Stakeholder engagement

Operational Resilience understanding

Risk Management knowledge

Education

ITIL Foundation certification (v3 or v4)

Job description

IT Business Continuity Manager

Location: Wolverhampton or Chatham (Hybrid). Salary: Up to £65,000 + 15% bonus + 28 days holiday + 8% pension + private healthcare.

Our trusted client, a leading financial services organisation, is hiring an IT Business Continuity Manager to help define and deliver the IT Service Continuity and Disaster Recovery strategy across the Group's complex, multi-site IT estate. This is a key role ensuring the organisation's systems remain resilient, secure, and compliant, enabling rapid and effective response to disruption as the business continues its global digital transformation journey.

The Role

• Define, deliver, and embed the Group-wide IT Continuity and Disaster Recovery strategy and policy.
• Design, maintain, and test IT Service Continuity and DR plans aligned to business needs and regulatory standards.
• Lead and coordinate responses to major incidents, ensuring minimal impact and swift recovery.
• Partner with Architecture and Service Design teams to ensure resilience is built into all new and existing services.
• Plan and deliver regular disaster recovery simulations and training to strengthen operational resilience.
• Provide expert advice at CAB and TDA forums to ensure compliance with DR and continuity standards.
• Produce management reports and dashboards, highlighting test outcomes, risks, and recommendations.

Key Skills & Experience

• Proven experience in IT Service Management (ITIL v3/v4) and solid working knowledge of Disaster Recovery / IT Continuity within a regulated environment.
• Strong stakeholder engagement and influencing skills at all levels, including senior management.
• Understanding of Operational Resilience, Risk Management, and Data Governance within financial services or other regulated industries.
• Experience partnering with third-party vendors (ideally cloud providers) to ensure alignment with continuity objectives.
• ITIL Foundation certification (v3 or v4) is essential.

The Process

Two-stage interview process. Start date: ASAP.