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IT Business Analyst — Global IT Service & Support

PlayStation Global

City Of London

On-site

GBP 40,000 - 60,000

Full time

9 days ago

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Job summary

A leading entertainment company in London is seeking a Business Analyst to enhance employee experience through data-driven insights and streamline IT operations. You will coordinate projects, manage service requests, and produce performance reports, requiring strong analytical and communication skills. This position demands a proactive mindset and technical proficiency with various organizational tools. Join us to drive innovation in a dynamic team environment.

Qualifications

  • Proactive and technically skilled professional.
  • Enjoys solving complex problems and developing automations.
  • Comfortable working independently and collaborating effectively.

Responsibilities

  • Gather business requirements to identify opportunities for process improvement.
  • Coordinate with technical teams to gather updates on priority projects.
  • Produce reports and presentations showcasing IT achievements.

Skills

Organizational skills
Analytical problem-solving
Collaborative teamwork
Communication skills
Technical proficiency

Education

Bachelor's degree or equivalent experience

Tools

PowerPoint
Excel
Tableau
SharePoint
Miro
Trello
ServiceNow
Job description
A leading entertainment company in London is seeking a Business Analyst to enhance employee experience through data-driven insights and streamline IT operations. You will coordinate projects, manage service requests, and produce performance reports, requiring strong analytical and communication skills. This position demands a proactive mindset and technical proficiency with various organizational tools. Join us to drive innovation in a dynamic team environment.
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