IT Business Analyst — Global IT Service & Support

PlayStation Global; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading entertainment company in London is seeking a Business Analyst to enhance employee experience through data-driven insights and streamline IT operations. You will coordinate projects, manage service requests, and produce performance reports, requiring strong analytical and communication skills. This position demands a proactive mindset and technical proficiency with various organizational tools. Join us to drive innovation in a dynamic team environment.

Qualifications

• Proactive and technically skilled professional.
• Enjoys solving complex problems and developing automations.
• Comfortable working independently and collaborating effectively.

Responsibilities

• Gather business requirements to identify opportunities for process improvement.
• Coordinate with technical teams to gather updates on priority projects.
• Produce reports and presentations showcasing IT achievements.

Skills

Organizational skills

Analytical problem-solving

Collaborative teamwork

Communication skills

Technical proficiency

Education

Bachelor's degree or equivalent experience

Tools

PowerPoint

Excel

Tableau

SharePoint

Miro

Trello

ServiceNow

Job description

A leading entertainment company in London is seeking a Business Analyst to enhance employee experience through data-driven insights and streamline IT operations. You will coordinate projects, manage service requests, and produce performance reports, requiring strong analytical and communication skills. This position demands a proactive mindset and technical proficiency with various organizational tools. Join us to drive innovation in a dynamic team environment.