IT Business Analyst

Computershare UK; West of England; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Flexible work hours

Health and wellbeing rewards

Share purchase plan

Team events and recognition

Job summary

Computershare UK is seeking an IT Business Analyst to join the Shared Services development team. You’ll bridge technology and the business in a fast-paced agile environment, shaping the Product Backlog and ensuring high-quality communications with stakeholders.

You will mentor junior BAs, facilitate workshops, and collaborate with both technical and non-technical audiences to deliver clear requirements and reliable user stories within a multi-product landscape.

Qualifications

• Formal qualification within IT Business Analysis, or similar (technical degree) is preferred.
• Understanding of the software development lifecycle, software architecture and technologies.
• Pays attention to detail, demonstrates analytical and rigorous problem-solving skills.
• Understanding of basic scripting, database query to gain knowledge of existing systems.
• Builds great working relationships, influences others, challenges effectively and responds well to challenge from others.
• Team oriented, inspires confidence and trust in others.
• Experience in Financial Services or other regulated industries is desirable.

Responsibilities

• Use a range of analysis techniques to lead and facilitate structured workshops with stakeholders and end users to identify and prioritise requirements.
• Write high quality, clear User Stories and provide vision to the team for Product Backlog items.
• Provide coaching and direction to less experienced analysts in need of guidance, through mentoring sessions.
• Support estimates for User Stories based on the relative sizing scale used in your team.

Skills

Stakeholder mgmt

Agile methods

Requirements elicitation

Communication skills

Mentoring

Education

IT Business Analysis qualification

Technical degree

Job description

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex .

Job Description

Location: Bristol (Hybrid)

In this position, you’ll be based in the Bristol office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex .

We give you a world of potential

We’re currently looking to recruit an IT Business Analyst to join our Shared Services development team within Computershare Technology Services.

This position sits within the technology department as part of a product-focused, cross-functional delivery team where you will build trusted relationships with the wider department to bridge the gap between technology and the business.

Role

What makes this role exciting when there are so many other IT Business Analyst roles in the market? Well, there are a few things that make this role stand out:

• You will have large variety to your work as we develop and maintain a large number of products.
• You will be part of a highly technical agile team, working alongside our development team.
• You will mentor other BA’s, fostering their growth and skill development.

Like what you have read so far? Then please read on to discover what the role entails.

A role you will love

In this role, you will facilitate the definition of stakeholder requirements from an early stage in the Agile SDLC, forming the vision for a well-balanced Product Backlog for your delivery team to work from.

You will be instrumental in creating and delivering high-quality communications, presentations, and visualisations, while also representing your delivery team within the broader project and department.

Engaging with stakeholders will be crucial, as you will collaborate with both technical and non-technical audiences to share knowledge, convey complex ideas, provide updates, and effectively influence and challenge when needed as well as being open to taking on feedback.

Some Key Responsibilities

• Use a range of analysis techniques to lead and facilitate structured workshops with stakeholders and end users to identify and prioritise requirements.
• Write high quality, clear User Stories and provide vision to the team for Product Backlog items.
• Provide coaching and direction to less experienced analysts in need of guidance, through mentoring sessions.
• Support estimates for User Stories based on the relative sizing scale used in your team.

What will you bring to the role?

You will bring previous experience in a similar role where you have worked in an Agile software development environment. Demonstrating key stakeholder management skills & communicating with technical and non-technical stakeholders.

You’ll have experience using multiple analysis techniques to lead and facilitate workshops with stakeholders and to identify and prioritise requirements.

Other Key Skills Required For The Role Include

• Formal qualification within IT Business Analysis, or similar (technical degree) is preferred.
• Understanding of the software development lifecycle, software architecture and technologies.
• Pays attention to detail, demonstrates analytical and rigorous problem-solving skills.
• Understanding of basic scripting, database query to gain knowledge of existing systems.
• Builds great working relationships, influences others, challenges effectively and responds well to challenge from others.
• Team oriented, inspires confidence and trust in others.
• Experience in Financial Services or other regulated industries is desirable.

Rewards designed for you

• Flexible work to help you find the best balance between work and lifestyle
• Health and wellbeing rewards that can be tailored to support you and your family
• Invest in our business by setting aside salary to purchase shares in our company, and you’ll receive a company contribution as well.
• Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future
• And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub

About Us

A company to be proud of

We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it’s more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.

Fairness and culture

We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.

About The Team

Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.