IT Business Analyst

FirstGroup; Swindon; On-site; GBP 42,000 - 50,000; Full time

Job summary

A leading transportation services company in Swindon seeks an IT Business Analyst for an 18-month fixed-term role. Responsibilities include gathering and analyzing IT business requirements, stakeholder management, and ensuring effective IT delivery. The ideal candidate will hold a relevant degree and have strong analytical and presentation skills, alongside experience in vendor management. Competitive salary up to £50,000.

Benefits

Ongoing development

Defined benefit pension scheme

Free rail travel across GWR network

Company-sponsored health care plan

Discounted shopping and gym membership

Qualifications

• Experience managing/partnering with vendors to achieve goals and objectives.
• Solid understanding of information technology and business processes.
• Requirements definition and management skills.
• Experience working with business applications to define solution requirements.

Responsibilities

• Gather and analyse business requirements for IT services.
• Facilitate and coordinate delivery of IT-related data requests.
• Ensure IT workstream is effectively scoped and well-designed.

Skills

Time management

Commercial awareness

Presentation skills

Technical writing

Vendor management

Analytical skills

Systems integration

Education

Degree qualified or equivalent experience

Job description

Overview

IT Business Analyst – Swindon

This is a full time, fixed term role for 18 months. Salary up to £50,000 depending on skills and experience.

Join Great Western Railway - Proud to Support Our People and Our Passengers. At GWR, we're more than a train company - we're the custodians of one of the UK's most iconic rail networks. Every year, we help over 100 million people travel across the South West, South Wales and London, through some of the country's most scenic routes. We are transitioning to public ownership to better serve our communities with transparency, accountability, and purpose. We are looking for passionate individuals who want to be part of a mission-driven team ready to make a meaningful impact.

About the role

Working closely with the Public Ownership Transfer team, you will ensure the IT workstream is effectively scoped, well-designed, and achievable. You will gather and analyse business requirements for IT services to support both the transition phase and post-Day 1 operations, while facilitating and coordinating the delivery of all IT-related data and information requests from the Department for Transport and Public Ownership Program teams.

Your main responsibilities

• Requirements Gathering and Analysis
• Stakeholder Management
• Documentation and Communication
• Solution Design and Validation
• Testing and Quality Assurance Support
• Change Management and Continuous Improvement
• Project and Process Support

As the ideal candidate

• Be competent managing time & priorities.
• Have commercial awareness.
• Have excellent presentation delivery and technical writing skills.
• Have experience managing/partnering with vendors to achieve goals and objectives.
• Be degree qualified or equivalent experience.
• Have a solid understanding of information technology and a good knowledge of business processes and operations.
• Have requirements definition, management skills.
• Have analytical skills.
• Have experience with systems integration.
• Have experience of working with business applications and working with process leads to define solution requirements.

Additional Information

This is a full time, fixed term role for 18 months. It is based in Milford House, Swindon, with some travel required across the GWR network.

Application

Please apply online via our website: https://careers.firstgroup.co.uk/brand-gwr

If you have any problems applying, please email [e-mail]

The Reward

As well as a great team environment and comprehensive training, all GWR colleagues enjoy a range of benefits including:

• on-going development
• defined benefit pension scheme with the Railways Pension Scheme
• free rail travel across the GWR network for you and your family
• company-sponsored health care plan
• discounted shopping and gym membership
• employee assistance programme and much more.

We all belong at GWR. This is our vision for providing an inclusive environment for all our colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA, ethnicity, religion and disability. We maintain zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent. We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

We review all roles and job descriptions to ensure they are accessible and, where possible, we support and provide flexible working options; we recommend that you refer to each vacancy description for further details.

If you require additional support to complete your application due to a disability or neurodivergent condition such as dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/

INGWR