IT Business Analyst

Healix Health; Bristol; On-site; GBP 45,000 - 55,000; Full time

Job summary

A premier health solutions provider in the UK seeks a Business Analyst to facilitate communication between IT and the organization. You will analyze business needs, translate them into technical requirements, and manage IT project workstreams. The ideal candidate has commercial experience in business analysis, a relevant degree, and strong communication skills. This full-time role offers a salary from £45,000 to £55,000 annually.

Benefits

Comprehensive healthcare benefits

Competitive salary

Professional development opportunities

Qualifications

• Minimum three days a week office presence required.
• Successful delivery of IT solutions on schedule and in alignment with agreed business requirements.
• Ability to translate non-technical requirements into technical specifications.

Responsibilities

• Analyse business requirements.
• Report technical matters to non-technical staff.
• Manage multiple project workstreams.
• Participate in workshops at Healix Health.

Skills

Commercial experience in business analysis

Experience with multi-user cloud systems

Ability to drive agile projects

Technical communication skills

Education

A degree or equivalent

Recognised qualification in business analysis

Tools

MS Office (Word, PowerPoint, Excel)

Job description

Job Description

Location: Three Temple Quay, Temple Back East

Role purpose:
The purpose of this role is to act as the conduit between the IT department and Healix Health, ensuring clear and effective two‑way communication. The position holder is expected to capture change requests to the Healix Health product suite to validate their business value and collaborate with the IT department to deliver fit‑for‑purpose solutions to a transparent schedule.

Required Skills, Knowledge And Experience

This position requires:

Prior experience: commercial experience in business analysis.

Technical acumen and knowledge: experience working with complex multi‑user cloud and on‑premises systems.

Tools proficiency: the ability to create presentations using MS applications (Word, PowerPoint and Excel).

Communication skills: the ability to influence through reasoned arguments, effectively communicate technical matters to non‑technical users, translate non‑technical requirements into technical specifications, and present ideas within a matrix structure to diverse audiences across varying levels of seniority.

Management skills: the ability to drive agile projects using PRINCE2 methodology or similar.

Successful application of these skills and the ability to deliver sustainably against agreed objectives, KPIs or other performance metrics. This includes delivering IT solutions on schedule and in alignment with agreed business requirements.

Relevant Qualifications

• A degree or equivalent.
• A recognised qualification in business analysis.

As we are expecting a high level of interest in this role, the vacancy may be closed before the advertised date.

About The Role

Role responsibilities and deliverables

This Position Denotes The Following Essential Responsibilities And Deliverables

• Analyse business requirements.
• Report concisely and clearly on technical matters to non‑technical staff.
• Effectively translate requirements into IT solution deliverables.
• Project management of multiple workstreams.
• Participate in Healix Health workshops.
• Provide updates to Healix Health on the status and progress of related IT projects.

About The Company

We offer UK employee healthcare benefits, and travel, medical and security assistance in every corner of the globe. Our purpose is to help people in difficult situations – whether that’s a cancer diagnosis, a need for medical assistance when they’re far from home, or being caught up in conflict or natural disaster. We talk to them, support them, and make sure they get the help they need. If necessary, we’ll pull them out and bring them home.

We’re co‑ordinators and problem‑solvers: experts at navigating the global health and security landscape. Our teams of doctors, nurses, travel and medical co‑ordinators and security experts make sure that your people will be looked after whatever happens, supported by technology designed to help individuals, not slot them into a predetermined solution.

We work with governments, broadcasters, NGOs, international corporations, major insurers and more. No two clients are the same: we adapt our services to their needs. More importantly, we adapt to the practical and human needs of the individuals we protect. Most of us are on the front line; we keep our back office lean. We don’t use scripts, and we don’t time calls. We never lose sight of the fact that we’re dealing with real people.

Company Culture: Instead, we focus on ensuring our highly trained specialists have the space and time they need to be effective. We let them use their initiative to get the job done, because the situations they face often throw up unexpected challenges – and no protocol survives contact with the real world.

Our clients have thousands of employees and customers, at home and abroad, so they need a business big enough to handle any situation. But they chose Healix because they also need an organisation that’s personal enough to care.

Our people are driven to do things in the best way, not the way they have always been done. We work hard, and our efforts are rewarded with great development opportunities and a supportive team spirit. We want to nurture this friendly and dynamic company culture so that we can continue to attract diverse talent with a breadth of knowledge and world‑class skills. As a part of Healix, you can expect a range of excellent benefits and an environment where people really do care.

Required Criteria

• Commercial experience in business analysis
• Experience working with complex multi‑user cloud and on‑premises systems
• The ability to drive agile projects using PRINCE2 methodology or similar
• At least 3 days a week office presence

Desired Criteria

• A degree or equivalent

Closing Date

Monday 10th November, 2025

Contract Type

Fulltime

Salary

From £45,000.00 Yearly to £55,000.00 Yearly