IT Apprentice: Hands-On Tech, Cloud & Networking

Baltic Apprenticeships; Bracebridge; On-site; GBP 17,000; Full time

Job summary

A leading IT apprenticeship provider in the UK is looking for an IT Apprentice to join its team. You will gain hands-on experience in customer support, hardware and software configuration, and networking. Ideal candidates should have a passion for technology and a proactive approach to learning. This apprenticeship offers a starting salary of £17,000 per annum, alongside a range of benefits including holidays and bonus schemes.

Benefits

20 days holiday plus bank holidays

Bonus schemes

Social team events

Work laptop provided

Qualifications

• Strong willingness to learn in a tech environment.
• Proactive approach to learning technology.
• Experience assisting others with IT issues.

Responsibilities

• Provide customer support via phone and face-to-face.
• Manage tickets through Mojo, meeting SLA timeframes.
• Install and configure hardware and software.
• Assist with customer networking including servers and switches.
• Reset passwords and perform data recovery.
• Participate in site visits for hardware installation.

Skills

Passion for IT

Creative problem-solving

Interest in technology

Tools

Powershell

Cloud platforms

Job description

A leading IT apprenticeship provider in the UK is looking for an IT Apprentice to join its team. You will gain hands-on experience in customer support, hardware and software configuration, and networking. Ideal candidates should have a passion for technology and a proactive approach to learning. This apprenticeship offers a starting salary of £17,000 per annum, alongside a range of benefits including holidays and bonus schemes.