IT Apprentice: Hands-On Tech Career & Training

Baltic Apprenticeships; Preston; On-site; GBP 18,000; Full time

Job summary

A reputable apprenticeship provider in the UK is seeking an enthusiastic IT Apprentice to join Hero IT Support. This position involves hands-on training and support for IT tasks, setting up client accounts, and resolving technical issues. The ideal candidate will be passionate about technology, have a team-oriented attitude, and possess strong communication skills. Salary is £18,000 annually with opportunities for progression and training in a dynamic work environment.

Benefits

£15 weekly food budget

20 days holiday plus 8 bank holidays

Option to work on call

Staff nights out

Internal progression opportunities

Office Gym

Qualifications

• Can work well both independently and as part of a team.
• Previous experience with PC components beneficial.
• Driving license preferred.

Responsibilities

• Setting up client accounts and passwords.
• Communicating technical advice to clients.
• Utilizing ticketing systems for issue resolution.
• Conducting diagnostics and cable tests.

Skills

Teamwork

Customer service experience

Communication skills

Passion for IT and technology

Education

Grade 4 in GCSE Maths

Grade 5 in GCSE English

Tools

Windows Group Policy Management

Advanced IP Scanner

PowerShell Commands

Sara Tools

Job description

A reputable apprenticeship provider in the UK is seeking an enthusiastic IT Apprentice to join Hero IT Support. This position involves hands-on training and support for IT tasks, setting up client accounts, and resolving technical issues. The ideal candidate will be passionate about technology, have a team-oriented attitude, and possess strong communication skills. Salary is £18,000 annually with opportunities for progression and training in a dynamic work environment.