IT Apprentice: Hands-On Service Desk Training Path

Tribeca Technology Group; Sittingbourne; On-site; GBP 18,000 - 22,000; Full time

Job summary

A fast-growing IT company is seeking an IT Apprentice to join their Service Desk Team in Sittingbourne, UK. You will receive hands-on training, resolving IT issues under the guidance of experienced staff. Responsibilities include answering client queries, gaining experience with technologies like Active Directory and Microsoft Exchange, and assisting in office projects. Ideal candidates show enthusiasm for technology and a commitment to learning, though prior qualifications in IT are advantageous but not essential. This role leads to a Level 3 qualification in Information Communications Technology.

Qualifications

• Enthusiastic about technology and IT.
• Willingness to learn from experienced team members.
• No specific prior experience is essential.

Responsibilities

• Answer calls and emails and resolve IT problems.
• Visit London sites for office moves and projects.
• Gain exposure to various IT systems and technologies.

Skills

Enthusiasm

Commitment to learn

Basic IT knowledge

Education

GCSE or A Level in IT

Tools

Active Directory

Microsoft Exchange & 365

Microsoft Servers

Cloud Systems

VMware

vSphere

HyperV

Job description

A fast-growing IT company is seeking an IT Apprentice to join their Service Desk Team in Sittingbourne, UK. You will receive hands-on training, resolving IT issues under the guidance of experienced staff. Responsibilities include answering client queries, gaining experience with technologies like Active Directory and Microsoft Exchange, and assisting in office projects. Ideal candidates show enthusiasm for technology and a commitment to learning, though prior qualifications in IT are advantageous but not essential. This role leads to a Level 3 qualification in Information Communications Technology.