IT Apprentice, Barnsley College, Barnsley, S70 2AX

Barnsley College; Barnsley; On-site; GBP 15,000 - 20,000; Full time

Job summary

A leading educational institution in Barnsley is seeking a motivated IT Apprentice to join its dynamic IT Services team. This role offers the opportunity to gain hands-on experience in a professional environment while pursuing a nationally recognised qualification in Information Technology. Candidates should have a strong interest in IT and technology. Full training will be provided, making this an excellent entry point for those passionate about starting a career in IT.

Benefits

Structured apprenticeship programme

Practical experience in IT

Access to college facilities and benefits

Supportive team with progression opportunities

Qualifications

• Good problem-solving and communication skills.
• Ability to work as part of a team and independently when required.
• Basic understanding of computer systems, networks, and Microsoft Office applications.
• Willingness to learn and develop new skills.

Responsibilities

• Assist with the installation and configuration of computer operating systems and hardware.
• Provide first-line technical support to staff and students.
• Perform troubleshooting for hardware, software, and network issues.
• Maintain records of IT assets and service requests.
• Support the Service Desk team in resolving incidents.
• Prepare and set up IT equipment for various events.
• Follow College IT policies for data security and compliance.
• Stay updated with industry developments.

Skills

Problem-solving

Communication

Teamwork

IT Basics

Education

GCSEs in English and Maths (Grade 4/C or above preferred)

Job description

Responsibilities

• Assist with the installation and configuration of computer operating systems, applications, and hardware.
• Provide first-line technical support to staff and students via phone, email, and ticketing systems.
• Perform basic troubleshooting for hardware, software, and network issues under supervision.
• Maintain accurate records of IT assets, deployments, and service requests.
• Support the Service Desk team in resolving incidents and escalating complex issues when necessary.
• Prepare and set up IT equipment for classrooms, offices, and events.
• Follow College IT policies and procedures to ensure data security and compliance.
• Keep up to date with industry developments and actively participate in training sessions.

About the Role

Barnsley College is seeking a motivated and enthusiastic IT Apprentice to join our dynamic IT Services team. This is an excellent opportunity to gain hands‑on experience in a professional environment while working towards a nationally recognised qualification in Information Technology., Strong interest in IT and technology.

Qualifications

• Good problem‑solving and communication skills.
• Ability to work as part of a team and independently when required.
• Basic understanding of computer systems, networks, and Microsoft Office applications.
• Willingness to learn and develop new skills.

Entry Requirements

• GCSEs (or equivalent) in English and Maths (Grade 4/C or above preferred).
• A genuine passion for IT and technology.
• No prior experience required - full training will be provided.

Benefits

• Earn while you learn with a structured apprenticeship programme.
• Gain practical experience in a professional IT environment.
• Access to Barnsley College facilities and staff benefits.
• Supportive team and opportunities for progression.