IT Apprentice

Scottish Apprenticeships; Glasgow; On-site; GBP 16,000; Full time

Job summary

A vocational training provider is offering an IT Apprentice position in Glasgow, Scotland. This role provides a unique chance to earn while you learn and achieve a nationally recognized SCQF Level 6 qualification. The candidate will gain valuable experience in a professional setting, focusing on IT support and security management while being mentored by experienced IT professionals.

Benefits

Mentoring and support from IT professionals

Hands-on experience in a global organisation

Opportunities for career growth

Qualifications

• Enthusiasm for gaining hands-on IT experience.
• Willingness to learn about information security management.
• Basic knowledge of IT principles.

Responsibilities

• Provide IT support to staff across the organisation.
• Perform analysis and response for security alerts.
• Assist with regular reporting on identified risks.

Skills

Technical knowledge

Problem-solving skills

Understanding of security incident management

Collaborative skills

Education

SCQF Level 6 Digital Helpdesk Support apprenticeship

Tools

Password managers

Antivirus tools

Job description

Job Overview

Job purpose

About The Role

Our apprenticeship programmes are a fantastic opportunity to earn while you learn and take your first step on the career ladder. We work with a diverse range of employers — from household names to innovative start-ups — across industries including law, accountancy, storage, shipping, travel, and manufacturing.

We currently have an exciting opportunity to join a global organisation operating within the maritime and business services sector. This role offers the chance to develop valuable IT skills while supporting the company’s commitment to maintaining a secure, efficient, and technology-driven workplace.

As an IT Apprentice, you’ll gain hands‑on experience in a busy, professional environment while completing your SCQF Level 6 Digital Helpdesk Support apprenticeship. You’ll work alongside experienced IT professionals, developing your technical knowledge and problem‑solving skills while providing essential support to staff across the organisation.

Salary: £16,000 per annum

Working hours: Monday to Friday, 9am – 5pm

Future Prospects

• Understand security incident management, reporting, and forensics
• Collaborate with colleagues and the wider UK security community to stay up to date with relevant practices and policies
• Perform regular analysis and response for security alerts
• Administer security‑based applications such as password managers and antivirus tools
• Investigate and document security breaches and other cyber incidents, assessing the impact and supporting recovery efforts
• Assist with regular reporting on identified risks, using information security tools and helping implement mitigation actions
• Stay informed about emerging IT trends and security standards
• Support in delivering security awareness training for staff
• Help colleagues install security software and understand information security management
• Support the business in the delivery and release of secure applications

What’s in it for you?

• A chance to earn while you learn and achieve a nationally recognised qualification
• Hands‑on experience in a global, professional organisation
• Mentoring and support from experienced IT professionals
• Opportunities to grow and progress within IT support and related fields

Important Information

This vocational apprenticeship comprehensively supports your specific job role with this particular employer. Throughout your learning journey, you are fully supported by your dedicated QA skills coach and your mentor at work. They ensure you settle in, help you develop all the skills you need to be successful in your job role and pass your assessments, and can provide one to one support.

Starting with insights into your current potential, they plan your growth in a programmatic way, close skills gaps with immersive training and ensure what you learn is applicable to what you do. They talk you through the specifics on the qualifications you gain and how they align in particular to your day to day role.

On completion, as well as the valuable work experience you have gained, you get a nationally recognised qualification at SCQF Level 6.

If you are interested in starting your career and receiving a work based qualification at the same time APPLY NOW!

Please be advised that this advert may close prior to the closing date stated above if a high number of applications are received. If you are interested in this vacancy please apply below as soon as possible.

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