IT Application Support Practitioner

BAE Systems; England; On-site; GBP 44,000 - 52,000; Full time

Job summary

A defense and aerospace company is seeking an IT Application Support Practitioner to resolve technical issues and support users in Barrow-in-Furness. The successful candidate will possess strong skills in MS and Oracle SQL, an ITIL certification, and experience with Siemens Teamcenter. This role involves monitoring application performance and overseeing administration tasks. You will join during an exciting transition to new applications, with relocation support available.

Benefits

Competitive pension scheme

Employee share plans

Flexible discounted health benefits

Private health plans

Shopping discounts

Annual incentive eligibility

Qualifications

• Experience with MS and/or Oracle SQL is essential.
• ITIL certification is mandatory for this role.
• Prior experience with Siemens Teamcenter is required.
• Familiarity with Linux and Unix based servers is necessary.
• Skills in database problem solving are needed.

Responsibilities

• Investigate, diagnose, and resolve technical issues for users.
• Provide hands-on support to users for Business Engineering applications.
• Monitor application performance and stability proactively.
• Oversee administration of application toolsets and configurations.
• Support user administration and configuration development.

Skills

Experience of using and applying MS and/or Oracle SQL

ITIL certification

Prior experience with Siemens Teamcenter

Experience in the use of Linux and Unix based servers

Ability to undertake database problem solving

Job description

Job Title:

IT Application Support Practitioner

Location:

Barrow-in-Furness. This role will require full time, on site working

Salary:

Circa £52,000

What You’ll Be Doing

• Investigating, diagnosing and resolving technical issues reported by end users to ensure continuous system availability and user satisfaction
• Providing hands on, immediate assistance to users often in person to help effectively use and troubleshoot Business Engineering applications and services, ensuring smooth operations and optimal performance
• Proactively monitored application performance and stability, identifying and resolving potential issues to maintain optimal service availability and user experience
• Overseeing the administration of various toolsets including application configurations and development
• Support with user administration requirements and configuration development
• Monitoring the environment of applications and tracking performance

Your Skills And Experiences

• Experience of using and applying MS and/or Oracle SQL
• An ITIL certification is mandatory for this role
• You will need to have prior experience gained with Siemens Teamcenter
• Experience in the use of Linux and Unix based servers
• Ability to undertake database problem solving

Desirable

• Experience of applying PLM toolsets within an engineering environment

Benefits

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts – you may also be eligible for an annual incentive.

The Product Development Service Delivery Team

This is a really exciting time to join us in the team as we transfer into a new suite of applications. You will be joining us at the start of a new project/transition and will be closely involved with key developments and a variety of stakeholders. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Security and Vetting

Please be aware that many roles at BAE Systems are subject to both security and export control restrictions. These restrictions mean that factors such as your nationality, any nationalities you may have previously held, and your place of birth can restrict the roles you are eligible to perform within the organisation. All applicants must as a minimum achieve Baseline Personnel Security Standard. Many roles also require higher levels of National Security Vetting where applicants must typically have 5 to 10 years of continuous residency in the UK depending on the vetting level required for the role, to allow for meaningful security vetting checks.

Closing Date

21st November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.