IT Application Support Coordinator

BAE Systems; Barrow-in-Furness; On-site; GBP 40,000; Full time

Job summary

A leading defense contractor in Barrow-in-Furness seeks an IT Application Support Practitioner. This role involves diagnosing technical issues, providing user support, and monitoring application performance in a fast-paced environment. Candidates should have SQL experience and problem-solving skills. Join a team dedicated to improving user satisfaction and operational efficiency in a dynamic workplace.

Benefits

Competitive pension scheme

Flexible discounted health benefits

Employee share plans

Private health plans

Shopping discounts

Annual incentive eligibility

Qualifications

• Essential: Experience of using MS and/or Oracle SQL.
• Essential: Ability to undertake database problem solving.
• Desirable: Prior experience with Siemens Teamcenter.
• Desirable: ITIL certification preferred.
• Desirable: Experience with Linux and Unix systems.

Responsibilities

• Assist in diagnosing and resolving technical issues.
• Provide hands-on support to users in person.
• Monitor application performance and stability.
• Administer various toolsets.
• Provide basic application user training when trained.

Skills

Experience of using MS and/or Oracle SQL

Ability to undertake database problem solving

Tools

Siemens Teamcenter

Linux

Unix

Job description

Job Title: IT Application Support Practitioner

Location: Barrow-in-Furness. This role will require full time, on site working

Salary: Circa £40,000

What you’ll be doing

• Assisting in the investigation, diagnosing and resolving technical issues reported by end users to ensure continuous system availability and user satisfaction
• When fully trained in role, will support in providing hands on, immediate assistance to users often in person to help effectively use and troubleshoot Business Engineering applications and services, ensuring smooth operations and optimal performance
• Assisting in monitoring the application performance and stability, identifying and resolving potential issues to maintain optimal service availability and user experience
• User administration of various toolsets
• Monitoring the environment of applications and tracking performance
• When fully trained in role, you will be providing basic application user training

Your skills and experiences

Essential:

• Experience of using and applying MS and/or Oracle SQL
• Ability to undertake database problem solving

Desirable:

• You will need to have prior experience gained with Siemens Teamcenter
• An ITIL certification
• Experience of working with Linux and Unix systems

Benefits

As well as a competitive pension scheme, BAE Systems also offers employee share plans, an extensive range of flexible discounted health, wellbeing and lifestyle benefits, including a green car scheme, private health plans and shopping discounts - you may also be eligible for an annual incentive.

The Product Development Service Delivery team

This is a fantastic opportunity to join the Product Development Service Delivery Team where you will support the investigation and resolution of end user incidents. You will also provide users with expert at-elbow support with Business Engineering Applications and Services. This is an exciting time to join the team as they are embarking on a new project to migrate the Astute data into an In-Service support system. Therefore, transitioning from the legacy data to up to date, state of the art system. We offer relocation support packages across all Submarines roles, subject to meeting eligibility criteria

Why BAE Systems?

This is a place where you’ll be able to make a real difference. You’ll be part of an inclusive culture that values diversity of thought, rewards integrity, and merit, and where you’ll be empowered to fulfil your potential. We welcome people from all backgrounds and want to make sure that our recruitment processes are as inclusive as possible. If you have a disability or health condition (for example dyslexia, autism, an anxiety disorder etc.) that may affect your performance in certain assessment types, please speak to your recruiter about potential reasonable adjustments.

Your application will be subject to security and export control restrictions. You must meet Baseline Personnel Security Standard and may require higher levels of National Security Vetting.

Closing Date: 21st November 2025

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.