IT Analyst - School IT & AV Support (2 Sites)

Francis Holland School, Regent's Park; City Of London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A prominent educational institution is seeking motivated IT Analysts to join their dynamic IT team. The successful candidates will provide crucial IT support, manage user accounts, and ensure the safety of IT systems. Ideal applicants should have experience in Microsoft 365, problem-solving skills, and a commitment to excellent customer service. This role offers the opportunity to work in a collaborative environment, supporting both students and staff.

Benefits

Access to LinkedIn Learning

Qualifications

• Experience in IT support with a focus on hardware, software and network performance issues.
• Ability to engage with end-users and provide outstanding customer service.
• Proactive approach to problem resolution and teamwork.

Responsibilities

• Ensure security and integrity of IT systems across the school.
• Provide IT support and help in diagnosing faults.
• Manage user accounts and permissions.

Skills

Problem-solving

Customer service

Experience with Microsoft 365

Knowledge of network security

Excellent communication

Tools

Windows

Active Directory

iOS

Android

Job description

A prominent educational institution is seeking motivated IT Analysts to join their dynamic IT team. The successful candidates will provide crucial IT support, manage user accounts, and ensure the safety of IT systems. Ideal applicants should have experience in Microsoft 365, problem-solving skills, and a commitment to excellent customer service. This role offers the opportunity to work in a collaborative environment, supporting both students and staff.