IT Analyst - School IT & AV Support (2 Sites)

Francis Holland School, Sloane Square; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

An elite educational institution in Central London is seeking two motivated IT Analysts to support its technology environment for staff and students. The role involves IT support, troubleshooting, and managing IT systems across multiple sites. The ideal candidate will demonstrate strong problem-solving skills, experience with Microsoft technologies, and a proactive approach to customer service. Applications must be submitted before 8.00am on Monday, 8th December 2025.

Benefits

Access to LinkedIn Learning

Dynamic work environment

Qualifications

• Experience resolving issues related to Microsoft 365, Windows, iOS, Android, and printers.
• Knowledge of network security and school-based applications.
• Capable of maintaining accurate IT Service Desk records.

Responsibilities

• Provide IT support and troubleshoot hardware and software issues.
• Manage user accounts and permissions.
• Set up IT and AV equipment for events and assemblies.
• Ensure the safety and integrity of IT systems.

Skills

Proactive problem-solving

Excellent customer service

Team collaboration

Communication skills

Tools

Microsoft 365

Active Directory

Windows

iOS

Android

Printers and print management

Job description

An elite educational institution in Central London is seeking two motivated IT Analysts to support its technology environment for staff and students. The role involves IT support, troubleshooting, and managing IT systems across multiple sites. The ideal candidate will demonstrate strong problem-solving skills, experience with Microsoft technologies, and a proactive approach to customer service. Applications must be submitted before 8.00am on Monday, 8th December 2025.