IT Analyst

DHL Supply Chain; Stanford-le-Hope; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading logistics company is seeking an IT Analyst to provide on-site support and maintenance in Stanford-le-Hope. The ideal candidate has experience in the logistics sector and knowledge of Blue Yonder WMS. Responsibilities include managing IT operational problems and acting as the first contact for IT queries. This role also involves compliance with IT project delivery. Attractive benefits include private medical insurance and a generous pension scheme.

Benefits

Private Medical Insurance

25 days annual leave

Discretionary bonus

Flexible working options

Generous pension scheme

24/7 GP consultations

Retail discounts

Loan and savings schemes

Qualifications

• Experience in a similar IT Analyst role within the logistics industry.
• Experience in IT service management team or business systems support.
• Passion for IT and eagerness to learn.

Responsibilities

• Provide on-site support, maintenance, and fault diagnosis.
• Coordinate central IT functions and communicate with site operational colleagues.
• Act as the first point of contact for IT queries.

Skills

Experience of working in the logistics industry

Business systems support

Blue Yonder WMS

SQL experience

Managing internal customers

Job description

Grade: RCS Grade N
Contract Type: Permanent (Full-Time)
Location: London Gateway, Stanford Le Hope, SS17 9FF

Think you know DHL? Think again! We're not just about delivering parcels. DHL Supply Chain is the world's leading logistics company, and our IT function serves as the vital nerve centre, connecting the dots and transforming business needs into cutting-edge solutions on a global scale. Our IT professionals are more than just tech experts; they are strategic partners who drive meaningful change through standardisation, differentiation, and innovation.

We're looking for an IT Analyst, to provide on-site support, maintenance, fault diagnosis and to manage the resolution of any IT operational problems in software, hardware and networks.

WHAT YOU'LL DO

• Drive Performance: Successful delivery for IT solutions will include the coordination of central IT functions and coordinating and communicating with site operational colleagues. Local change management and incident coordination will also be a key part of this role.
• Innovate: You will maintain the existing IT applications while also assisting all site changes and release management, using required predefined tools and processes.
• Lead with Purpose: Acting as the first point of contact for IT queries. You will be dealing with IT related problems and queries referred by other business teams and external customers and working with multiple IT support desks.
• Ensure Compliance: You will also play an active part in IT project delivery for the site, act as a site IT subject matter expert (SME) providing end user service to enable the effective use of IT.

WHAT YOU'LL BRING

• Experience of working in the logistics industry within IT in a similar IT Analyst role with experience of business systems support (in an operational environment) or IT service management team.
• Experience of using Blue Yonder WMS is essential for this role and SQL experience would also be beneficial.
• It is essential that you have a passion for IT and an enthusiasm to learn.
• Experience of maintaining Technical IT systems or Applications is desirable.
• Experience of managing internal customers.

WHY JOIN US?

• Private Medical Insurance
• 25 days annual leave with the option to buy additional days
• Discretionary bonus based on performance
• We're happy to talk about flexible working - just ask about alternative patterns at interview
• Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
• Free confidential 24/7 GP consultations
• Hundreds of retail and lifestyle discounts
• Affordable loans, savings schemes and free mortgage advice
• Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

WHO WE ARE

We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

BUILDING AN INCLUSIVE WORKPLACE

At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

Please be aware that interviews are provisionally scheduled to take place during the week commencing 8 th December. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.