IT Analyst

Staffline Recruitment (NI) Ltd.; Belfast; On-site; GBP 23,000 - 28,000; Full time

Job summary

A recruitment agency in Northern Ireland is seeking a proactive IT Analyst to join the team in Belfast. The role involves managing the IT help desk, providing technical support, and implementing IT projects to enhance business efficiency. Candidates should have strong IT skills, experience with Microsoft Office 365, and excellent communication abilities. This full-time, permanent position offers a salary of up to £28,000 per annum.

Qualifications

• Strong IT skills across hardware and software.
• Working knowledge of Microsoft Office 365 (user and admin).
• Flexible and eager to learn new technologies.

Responsibilities

• Manage the Company IT Help Desk and provide technical support to internal users.
• Maintain and administer company hardware and software daily.
• Deliver internal user training and support for the company ERP system.

Skills

IT Helpdesk

Microsoft Office 365

Windows Server

Active Directory

Exchange

SQL

Education

5 GCSEs (Grade C or above)

A' Level in a STEM-related subject

Job description

IT Analyst
Salary: Up to £28,000 per annum (depending on experience)
Location: Belfast, BT5
Contract: Full-time, Permanent, Onsite

We're looking for a proactive and skilled IT Analyst to join our clients team. This role is ideal for someone who enjoys problem-solving, supporting colleagues, and getting involved in a wide range of IT projects that help drive business success.

Key Responsibilities

• Manage the Company IT Help Desk and provide technical support to internal users
• Maintain and administer company hardware and software on a daily basis
• Deliver internal user training and support for the company ERP system and Microsoft Office 365
• Manage and implement IT projects to improve business efficiency
• Support the implementation of cybersecurity measures
• Prepare IT-related reports to support all business departments

Please note: This is not an exhaustive list, and you may be asked to carry out other duties aligned with the company's objectives.

Essential Requirements

• 5 GCSEs (Grade C or above) including Maths, ICT, and English (or equivalent)
• Strong IT skills across hardware and software
• Working knowledge of Microsoft Office 365 (user and admin)
• Working knowledge of Windows Server, including Active Directory and Exchange email server
• Flexible and eager to learn new technologies
• Excellent communication, organisation, and time management skills
• Strong attention to detail and a team‑oriented approach

Desirable Requirements

• A' Level or equivalent in a STEM-related subject
• Experience in a similar role within a packaging or manufacturing environment
• Microsoft Server training/certifications (including Exchange or equivalent)
• Knowledge of SQL, Crystal Reports, or EFI Radius
• Experience with BI dashboards

Sponsorship is not provided with this post.

Applicants must be based in Northern Ireland with full rights to work in the United Kingdom.

Contact Ellen at Staffline for more details.

Skills: IT Helpdesk, Office 365, Windows, Active Director, Exchange, SQL