IT Analyst

VanRath; Belfast; Hybrid; GBP 38,000 - 41,000; Full time

Job summary

A public sector client is seeking an IT Analyst to enhance their cloud, network, and security services. This role involves supporting and troubleshooting both on-premise and hybrid cloud infrastructures, including a range of technologies such as Cisco networking and Microsoft services. Candidates should have a strong understanding of Active Directory, LAN/WAN configurations, and be adept at resolving complex IT issues. This position offers a hybrid work model in Belfast.

Qualifications

• Thorough understanding of modern IT infrastructure and cloud technologies.
• Experience in diagnosing and resolving complex problems.
• Ability to manage service desk tickets adhering to SLAs.

Responsibilities

• Support Local and Wide Area Networks including VPNs.
• Install and support Microsoft Active Directory server infrastructure.
• Administer Microsoft Exchange and SQL Server.

Skills

Active Directory Services

LAN/WAN

Microsoft operating systems

Tools

Cisco networking

Azure

M365

Job description

Summary

• Job Reference: VR041125
• Job Title: IT Analyst
• Salary: 38-41k pa
• Location: Belfast - Hybrid
• Contract: Temporary, full-time

Overview

Our public sector client wishes to employ an IT Analyst to contribute to the operation of their hybrid cloud, network, server, and security services.

Provide second and third line technical support to the user base and the infrastructure across its operations, its extensive regional and international office network. This will include supporting Servers, Network (LAN, WAN and VPN) and VOIP telephony, and providing support for cloud services (M365/Azure), server hardware, software and security/network devices.

They operate a hybrid cloud infrastructure with a blend of on premise, Microsoft 365, Azure and other cloud hosted services.

Examples of technologies deployed to support their infrastructure include:

• Cisco networking and VOIP
• MS Teams Calling
• M365 and Azure AD
• Cloud and on-premises backup technologies
• Oracle IaaS (limited to our finance system)
• MS Dynamics (moving to SAAS in near future)
• Enterprise level firewall technologies, Checkpoint & Fortinet
• Multi layered security technologies, Sophos, RSA, Forcepoint
• MS SQL Server
• Microsoft Hyper-V/Windows Clusters
• Storage area networking
• SCCM
• O365, including Intune, Exchange, SharePoint, OneDrive.
• Windows 11
• Apps for Enterprise

Requirements

1) A thorough understanding of a modern IT Infrastructure, its technologies and tools including:

• Active Directory Services (e.g. GPO, ADUC, DNS).
• LAN, WAN.
• Microsoft operating systems, such as Windows 10/11 and Windows Server 2012 - 2022.

2) The configuration and support of hybrid cloud infrastructure, this must include Azure and/or M365.

3) Evidence of diagnosing and resolving complex problems in a hybrid environment. Managing service desk tickets to adhere to SLA's, providing on site and remote support.

What you'll do as an IT Analyst

• Support of Local and Wide Area Networks including VPNs.
• Installation and support of an on premise and Azure Microsoft Active Directory server infrastructure.
• Administration of Microsoft Exchange (on premise and online) and SQL Server.
• Administration and configuration of SAN and data backup systems.
• Configuration and support of Firewalls and security appliances including Intrusion and Network monitoring.
• Network monitoring, troubleshooting and problem resolution.
• Support of telephony including fixed, mobile and VOIP.
• Provision of first, second and third line support across a broad range of ICT services.

For further information on this IT Anayst role, or any other IT job in Northern Ireland, apply via the link or contact VANRATH for a confidential chat today.