IT & AI Tech Specialist — Global Support

Avantia Law; City Of London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A legal services provider in the UK is seeking an IT Support & AI Tech Specialist to manage internal IT operations and provide technical support for their AI platform. The ideal candidate will have strong experience with Windows and macOS systems, Microsoft 365 administration, and excellent problem-solving skills. This role offers opportunities for global support and involvement in compliance initiatives.

Qualifications

• Strong hands-on experience supporting both Windows and macOS environments.
• Deep expertise in Microsoft 365 administration and security.
• Excellent interpersonal and communication skills.

Responsibilities

• Set up and maintain employee devices (Windows, macOS, and mobile).
• Manage users and security settings in Microsoft 365.
• Provide expert technical support for the AI platform.

Skills

Hands-on experience supporting Windows

Hands-on experience supporting macOS

Microsoft 365 administration

Excellent interpersonal skills

Problem-solving skills

Networking fundamentals

Tools

Microsoft 365

Intune

Security frameworks

PowerShell

Job description

A legal services provider in the UK is seeking an IT Support & AI Tech Specialist to manage internal IT operations and provide technical support for their AI platform. The ideal candidate will have strong experience with Windows and macOS systems, Microsoft 365 administration, and excellent problem-solving skills. This role offers opportunities for global support and involvement in compliance initiatives.