IT Administration Assistant

Redde Northgate plc; Tees Valley; Hybrid; GBP 22,000 - 26,000; Full time

Job summary

A leading integrated mobility solutions provider is seeking an IT Administration Assistant in Darlington with hybrid working options. The role involves managing budgets, procurement, and supplier relationships while ensuring smooth IT operations. The ideal candidate should excel in organization, attention to detail, and customer service. Benefits include a competitive salary of up to £26k, 24-26 days annual leave, pension contributions, and various professional development opportunities.

Benefits

Annual leave up to 26 days

5% employer pension contribution

Financial benefits including life assurance

Professional development access via Pluralsight

Qualifications

• Experience in an administrative or process-focused role.
• Comfortable managing multiple tasks in a busy environment.
• Positive approach to customer service.

Responsibilities

• Process purchase orders and reconcile invoices.
• Monitor and track IT budget costs.
• Coordinate travel and meeting arrangements for IT team.

Skills

Organizational skills

Attention to detail

Customer service

Administrative experience

Clear communication

Job description

Location : Darlington with Hybrid Working (At least 2 days per week on site)

We have an exciting opportunity for an IT Administration Assistant to work within the Office of the CIO, providing vital administrative and operational support to the wider Group IT function. You’ll play a key role in keeping our IT operations running smoothly, managing procurement, budgets, and supplier relationships while ensuring excellent service standards across all interactions.

If you’re looking for a new challenge and to develop your career, this could be the role for you!

Responsibilities can include any of the following :

• Process purchase order requests and reconcile invoices via Reqlogic
• Monitor, record, and track all costs impacting the IT budget
• Manage administrative support for the Group’s Vodafone mobile phone contract
• Process and update tickets assigned to the Office of the CIO
• Coordinate travel, accommodation, and offsite meeting arrangements for the IT team
• Attend service review meetings and act as minute-taker, capturing key actions and follow-ups
• Maintain accurate records of procurement requests and related documentation
• Track and report IT spend against budget forecasts
• Process Microsoft and Adobe licence requests
• Manage procurement via company credit card, ensuring compliance with policy
• Liaise with suppliers to obtain quotes, raise orders, and manage deliveries
• Collaborate with the User Services team to order new hardware and peripherals
• Provide general administrative support to the Group IT team and cover Weekly Connect when required

Join ZIGUP as an IT Administration Assistant and enjoy some outstanding benefits …

Of course, there’s a great basic salary, but that’s just the beginning, our most popular benefits include …

Salary - Up to £26, per annum based on experience

Annual Leave - Start with 24 days, increasing to 26 days with service, plus the flexibility to buy or sell up to 5 extra days each year. Of course, you’ll have public holidays too and an extra day off to celebrate your birthday!

Pension - Employer contributions of 5%

Financial Benefits - Enjoy the security of free life assurance, a save-as-you-earn scheme, a colleague referral scheme (earning £1, per referral), and our Benefits App with discounts and cashback at top retailers like Tesco, Asda, Currys, B&Q, and Wickes

Wellbeing & Lifestyle Services - Access our colleague assistance programme with 24 / 7 GP service, mental health support and physiotherapy plus cycle to work, eyecare vouchers, Health Cash Plan, Dental Plan and Travel Insurance

Professional Development - We've partnered with Pluralsight to provide you with cutting-edge content created by industry experts. Gain Access to thousands of courses, skill tests, and learning paths to enhance your career

Motoring Benefits - Take advantage of exclusive Colleague vehicle-leasing schemes, discounted repairs, and reduced rates on weekend car and van hires

Stream - A free financial wellbeing app that gives you more control on your pay, helps you save, provides financial advice and offers even more discounts on your shopping

About You

• You’re organised and comfortable managing a range of tasks, keeping things on track in a busy environment.
• You have good attention to detail and take care in the work you deliver.
• You bring a positive, helpful approach to customer service and enjoy supporting colleagues and suppliers.
• You have experience in an administrative or process-focused role and feel confident handling day-to-day operational tasks.
• You stay steady under pressure, can balance different priorities, and adapt when plans change.
• You communicate clearly, work well with others, and build good working relationships with both technical and non-technical colleagues.

About Us

ZIGUP is a leading integrated mobility solutions provider. We're trusted by many of the UKs leading insurance and leasing companies, fleet operators, OEMs and blue-chip corporates, delivering a wide array of solutions from vehicle rental and fleet management to accident management, vehicle repairs, service and maintenance.

We are proud to have been awarded a King's Award for Enterprise in , recognised for our commitment to promoting opportunity and supporting social mobility.

We’re committed to building a diverse, inclusive, and respectful workplace where everyone can thrive. We actively welcome applications from people of all backgrounds, experiences, identities, and abilities. If you need adjustments at any stage of the recruitment process, just let us know. We’re here to support you.

We are agile. We are experts. We are imaginative. We are reliable.

Keep your career moving, smarter.