ISOC Engineer Tier 1

SF Recruitment (Tech); Wolverhampton; On-site; GBP 24,000 - 29,000; Full time

Job summary

A leading recruitment agency is seeking motivated ISOC Tier 1 Engineers for a role in a Secure Operations Centre in Bolton. This position is ideal for individuals interested in networking or cybersecurity, offering structured training and opportunities for progression to Tier 2. Responsibilities include monitoring network alerts, providing 1st line support, and maintaining incident records. Applicants should be passionate about technology and eager to learn in a fast-paced environment.

Benefits

Structured training

Clear progression path

Benefits package

Qualifications

• Strong interest in networking or cyber security; formal study or self-learning welcomed.

Responsibilities

• Provide 1st line triage, investigation, and resolution of alerts.
• Monitor customer environments including routers, switches, and firewalls.
• Escalate issues to Tier 2 engineers when necessary.
• Maintain accurate incident records for service improvement.

Skills

Network and security triage

Customer service

Problem-solving

Job description

Location: Horwich, Bolton

Salary: £28,500 + Benefits

Hours: 24 / 7 Shift-Based Role

The Opportunity

We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.

If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.

Key Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.
• Work closely with customers and internal teams to ensure timely updates and high-quality service.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills and Experience Required

• A strong interest in networking or cyber security – formal study or self‑learning welcomed.
• CCN...