ISOC Engineer Tier 1

SF Recruitment (Tech); Bedford; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading tech recruitment firm is seeking ISOC Tier 1 Engineers in Horwich, Bolton. This position is ideal for individuals eager to start their career in networking or cyber security, offering hands-on experience, structured training, and a path to progression. Responsibilities include triaging network alerts, supporting customer environments, and maintaining incident records. Ideal candidates will have a strong interest in networking or cyber security. This role requires participation in a 24/7 shift rota.

Benefits

Structured training

Career progression opportunities

Qualifications

• Strong interest in networking or cyber security, through formal study or self-learning.

Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, and firewalls.
• Escalate issues to Tier 2 engineers as needed.
• Collaborate with customers and internal teams for timely updates.
• Maintain accurate incident records and contribute to service improvement.
• Engage in structured learning for Tier 2 responsibilities.

Skills

Networking knowledge

Cyber security interest

Job description

Location: Horwich, Bolton

Salary: £28,500 + Benefits

Hours: 24 / 7 Shift-Based Role

The Opportunity

We are expanding our Secure Operations Centre in Bolton and are looking for motivated ISOC Tier 1 Engineers to join our growing team. This is an ideal role for individuals at the start of their networking or security careers who want hands‑on exposure within a fast‑paced environment, structured training, and a clear path to progress into Tier 2 and beyond.

If you're passionate about technology, eager to learn, and ready to take the first step in a SOC / NOC career, we want to hear from you.

Key Responsibilities

• Provide 1st line triage, investigation, and resolution of network and security alerts.
• Monitor and support customer environments including routers, switches, firewalls, and related tools.
• Escalate issues to Tier 2 engineers where required.
• Work closely with customers and internal teams to ensure timely updates and high-quality service.
• Maintain accurate incident records and contribute to service improvement.
• Participate in a 24 / 7 shift rota, including weekends, bank holidays, and on-call cover.
• Engage in structured learning and certification programmes to build towards Tier 2 responsibilities.

Skills and Experience Required

• A strong interest in networking or cyber security – formal study or self‑learning welcomed.
• CCN...