Isle of Skye Castle Guide & Team Leader

Dunvegan Castle & Gardens; Scotland; On-site; GBP 24,000 - 30,000; Full time

Job summary

A historic heritage attraction in Scotland seeks a Senior Castle Guide for the 2026 open season. This full-time role involves welcoming visitors, providing engaging information, and supporting operations. The ideal candidate will have strong front of house skills, be comfortable in public speaking, and possess problem-solving abilities. The position offers training, genuine responsibility, and the opportunity to develop leadership experience. On-site accommodation is available if needed.

Benefits

On-site staff accommodation available

Training provided

Leadership experience opportunity

Qualifications

• Experience in a busy, customer-focused environment, preferably in a supervisory role.
• Confidence in engaging with the public and handling queries and complaints.
• Interest in Highland, Scottish, or clan history is desirable.

Responsibilities

• Welcome visitors and provide engaging information about the castle.
• Support the Custodian with daily operations and manage visitor flow.
• Handle ticket sales, cash management, and assist with guided tours.

Skills

Front of house skills

Strong communication skills

Problem-solving

Public speaking

Adaptability

Job description

A historic heritage attraction in Scotland seeks a Senior Castle Guide for the 2026 open season. This full-time role involves welcoming visitors, providing engaging information, and supporting operations. The ideal candidate will have strong front of house skills, be comfortable in public speaking, and possess problem-solving abilities. The position offers training, genuine responsibility, and the opportunity to develop leadership experience. On-site accommodation is available if needed.