Irish Speaking Technical Solutions Consultant - Relocate to Sofia

Cross Border Talents; Remote; GBP 80,000 - 100,000; Full time

Job summary

A prominent technology solutions provider is seeking an Irish-speaking Technical Solutions Consultant to join their team in Sofia, Bulgaria. The role includes providing exceptional customer service and offering multi-channel support. Ideal candidates are fluent in Irish and English, possess strong communication skills, and have a customer-first attitude. The position offers comprehensive relocation support and an elite benefits package. This is an excellent opportunity to advance your career in a dynamic international environment.

Benefits

Rent support

Full relocation support

Elite benefits package

Career growth opportunities

Qualifications

• Full professional fluency in Irish and English.
• Customer-first attitude with a genuine desire to help.
• Outstanding communication skills to simplify complex concepts.

Responsibilities

• Provide multi-channel support delivering exceptional service.
• Become an expert in CRM software and ticketing systems.
• Troubleshoot issues and explain solutions simply.

Skills

Fluent in Irish

Fluent in English

Communication skills

Problem-solving abilities

Job description

Irish Speaking Technical Solutions Consultant - Relocate to Sofia

Job Openings Irish Speaking Technical Solutions Consultant - Relocate to Sofia

About the job Irish Speaking Technical Solutions Consultant - Relocate to Sofia

Location: Sofia, Bulgaria
Type: Full-time (40h/week)
Start Date: September 2025

Launch Your Global Career in Tech: Use Your Irish Language Skills

Ready to transform your language skills into an exciting international career? Join our flagship team in Sofia, Bulgaria, as an Irish-speaking Solutions Consultant for the world's largest search engine. This is your unique opportunity to become the essential connection between cutting‑edge technology and its Irish‑speaking users, all while building a future in one of Europe’s most dynamic cities.

We're looking for passionate communicators and problem‑solvers to deliver world‑class customer service. No tech background? No problem! Our elite training program will equip you with all the necessary expertise.

We Make Your Move Easy & Rewarding:

• Rent Support: Benefit from a dedicated monthly allowance to cover part of your living costs.
• Full Relocation Support: Financial support for flights, initial hotel accommodation, and dedicated assistance securing your long‑term apartment in vibrant Sofia.
• Elite Benefits Package: Attractive salary, additional private health insurance, and access to 50+ benefits and services to enhance your lifestyle.
• Career Growth: Join the largest employer in Bulgaria’s CX industry NYSE & TSX publicly traded company (TIXT) with outstanding development opportunities.
• Positive International Environment: Thrive in a diverse, supportive community with colleagues from around the world.

Your Mission:

• Provide professional, multi‑channel support (phone, email, chat), delivering exceptional service and achieving top customer satisfaction scores.
• Become an expert in advanced CRM software and ticketing systems to resolve customer inquiries efficiently.
• Troubleshoot issues, find innovative solutions, and explain complex concepts in simple terms.
• Collaborate with a global team to share knowledge and enhance our collective resources.
• Engage in continuous learning to stay ahead of product updates and industry trends.

What You Bring:

• Full professional fluency in Irish and English.
• A customer‑first attitude and a genuine desire to help people.
• Outstanding communication skills and the talent for making complex things simple.
• Natural problem‑solving abilities and a knack for following structured processes.
• Adaptability, a fast learning curve, and grace under pressure.
• Most importantly: enthusiasm and a readiness to learn!

Ideal Candidate Profile:
You are a motivated, collaborative team player who embraces new challenges. You are passionate about providing exceptional service and thrive in a positive, team‑oriented environment where your growth and well‑being are prioritized.

Is your perfect job waiting?
APPLY NOW to start your Bulgarian adventure!

About us: We are a publicly traded company (NYSE & TSX: TIXT) and the largest employer in the customer experience industry in Bulgaria. We design, build, and deliver next‑generation digital services and AI solutions for the world's most iconic brands.