IPF Governance Officer

England Rugby; Twickenham; On-site; GBP 17,000 - 21,000; Part time

Benefits offered by this job

25 days annual leave

Pension Scheme

Life assurance 4x salary

Employee Assistance Programme

Stadium gym access

Ticket discounts

Job summary

England Rugby is seeking a part-time RFU Injured Players Foundation Governance Officer to support governance, case management, and grant programmes. The role reports to the IPF Director and requires secretarial duties for Trustees, training, and induction.

The post offers flexibility with some home-working and is based at HQ with fixed-term maternity cover. Key duties include data governance, GDPR, and collaboration with the Client Services team to deliver welfare and grant activities while

Qualifications

• Experienced in providing charity administrative support in a dynamic environment.
• Excellent customer service to internal and external customers.
• Meetings administration and minute taking skills.
• Ability to use initiative and make effective decisions.
• High level of ability in the use of Microsoft Office suite of programmes.
• Knowledge and experience of charity processes, regulations and operations.
• Organised, calm manner with empathy for disabled individuals.
• Demonstrate teamwork and relationship-building.
• Customer-service driven with focus on member needs.

Responsibilities

• Support governance obligations of IPF and provide admin support to IPF Director and Client Services.
• Manage beneficiary case management and grant programmes and monitor for effective delivery.
• Provide secretarial support to Trustees and facilitate trustee training/induction.
• Coordinate data protection, health and safety and workplace legislation compliance.
• Support RFU Finance with end-of-year audit.
• Arrange meetings, prepare agendas, take minutes and produce reports.
• Book travel and hotels and assist in presentations for IPF team.
• Support fundraising planning and events for the charity.

Skills

Charity admin

Customer service

Meetings minutes

Microsoft Office

GDPR compliance

Data governance

Team player

Communication skills

Tools

Case management software

Microsoft Word/Excel

Job description

Working at the RFU means being part of the ‘bigger picture’ at England Rugby: to be rooted in our purpose, which is to enrich lives, introduce more people to rugby union & develop the sport for future generations. If our purpose resonates with you, and you recognise the value that sport can bring to people’s lives, we’d love to work with you. An opportunity has arisen for a RFU Injured Players Foundation Governance Officer (IPF) to join our RFU Injured Players Foundation team.

Job Title : RFU Injured Players Foundation Governance Officer
Department : RFU Injured Players Foundation (IPF)
Reports to : IPF Director
Salary Banding : c. £31,000 FTE/ pro rata
Job Level : Implement
Location : HQ - This role is contractually based at Allianz Stadium, offering some flexibility to work from home – Office Days are usually Mondays and Wednesdays with potential for a third day as business needs require
Employment Type : Fixed Term Contract (Maternity Cover)
Working Hours : Part Time - 3 days / 21 hours a week - Mon-Wed

The Role:

To support the governance obligations of the IPF and provide professional, friendly and comprehensive charity administrative support to the IPF Director and Client Services function.

Reporting to the IPF Director, they will predominantly be responsible for ensuring the IPF’s beneficiary case management support and grant programmes are administered and efficiently monitored for effective delivery and that the IPF policies are fit for purpose and adhered to. They will also provide secretarial support to Trustees and facilitate Trustee training and induction.
This role is part-time, working alongside another part-time Governance Officer covering Weds-Fri.

Responsibilities:

Day-to-day responsibilities will include:

• Manage the RFU Injury reporting process, ensuring compliance with agreed service level agreements and management of critical issues.
• Perform the duties of the IPF Data Steward; manage the IPF case management software; ensure accurate and up to date record keeping in line with GDPR, client confidentiality; and support staff training.
• Support the client services programme, including coordination with the Client Services Manager (CSM), IPF Welfare Officer (WO) and Client Services Officer (CSO) to ensure the effective delivery of welfare and grant giving programmes.
• appropriate and up to date and that compliance is maintained.
• Work with colleagues to ensure the Foundation complies with and adheres to data protection, health and safety and other workplace legislation.
• Support the RFU Finance team with end of year audit.
• Support the IPF to operate in line with charity regulation and best practice by working with the IPF Director ensuring that IPF governance policies are Act as the primary point of contact for the charity with beneficiaries and stakeholders.
• Provide secretarial support to the meetings of the Trustee Board, sub-committees, and staff; arranging meetings, prepare agendas, take and process minutes, and supporting the preparation of reports as required.
• Provide support to the IPF Team; make hotel and travel bookings, and assist in the production of presentations.
• Provide support to RFU Fundraising Team in the planning and delivery of fundraising activities and events for the charity.
• Provide support to other members of team when required.

General:

• Actively collaborate with colleagues to contribute to the development and delivery of the current strategic, business and operational plans.
• Act as an ambassador for, and promote the best interests of the RFU, including the promotion of our culture and core values – This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.
• Undertake other duties as may be required from time to time as are consistent with the responsibilities of the post and the needs of the organisation.

Qualifications, Skills & Experience:

The skills and attributes outlined in this description are not exhaustive and we welcome candidates who can bring different relevant experiences to the role.

• Experienced in providing charity administrative support in a dynamic and demanding environment.
• Excellent customer service to both internal and external customers.
• Meetings administration and minute taking skills.
• Ability to use initiative and make effective decisions.
• High level of ability in the use of Microsoft Office suite of programmes.
• Knowledge and experience of charity processes, regulations and operations.
• Organised, calm manner with appreciation of the issues that individuals with disabling injuries face and ability to engage and empathise with them.
• Demonstrate team working, interpersonal skills & relationship building.
• Must be “customer service” driven, with an understanding of “customer/member” requirements and orientation towards service of others.
• Will adopt a “hands on” approach.
• Must demonstrate a “can do” proactive attitude and be able to provide solutions to problems or issues.
• Demonstrate accuracy and attention to detail and possess good administrative skills including arranging, attending, supporting and recording meetings.
• Must be able to communicate effectively with employees/guests from all parts of the charity, RFU and third-party contacts, using positive working relationships, and be able to present a high professional image when representing the company.
• Will be an effective listener, able to show empathy with the views of others.
• Enthusiastic approach and demonstrable commitment to using technology to bring about process and system improvements.
• Will be a good team player and develop good working relationships with both an office and field-based team.
• Empathy with the Foundation’s aims, values and objectives.
• Proactive approach to positively improving Inclusion & Diversity, addressing and challenging unconscious bias.

Additional Information:

• We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to [e-mail].
• Personal circumstances must allow the candidate to work flexibly, (including occasional evenings and weekends), and occasionally work extended hours during times of peak activity.
• During your application, we will ask questions about your identity. This information is considered highly confidential and will not be seen by hiring managers. You can find out more about why we ask these questionshere .

About Us

About England Rugby

England Rugby or Rugby Football Union (RFU) is the national governing body for rugby in England. We deliver three core activities, and our purpose is to enrich lives, introduce more people to rugby union and develop the sport for future generations.

Our core activities are:

• Rugby – supporting rugby from grassroots to performance level
• Commercial – building partnerships and hosting matches and events
• Running the business - ensuring our organization and people can thrive

Our Culture

At England Rugby, one of our core objectives is to drive rugby union to better reflect the diversity of society. We are aware that rugby, and sports in general, has not always been as welcoming an environment for everyone as we would like, and we are working hard to make rugby a more inclusive space for all identities.

We believe hiring people from underrepresented groups into positions at all levels is vital to creating spaces and initiatives that better support those identities. We would love to see applications from disabled people, LGBTQIA+ people, people from ethnically diverse communities, people of faith, people from lower socio-economic backgrounds, and women and non-binary people.

We know that representation is more than just getting people through the door, it’s about keeping people by responding to structural barriers relating to identities and valuing the insights that different lived experiences bring. We have network groups that provide peer-to-peer support and drive forward change internally. We support colleagues to develop, and each colleague has access to a personal coaching platform that can provide same-day one-to-one coaching. We are pushing ourselves to create a more inclusive culture every day through role modelling our culture and core values; This Rose Means Everyone: Put The Team First, Shape The Future, Respect Each Other.

We know that flexible working is important to our colleagues, so our guiding principles are designed to support everyone to work in the way that suits them, their teams, and the organisation in the best way.

We want you to have every opportunity to demonstrate your skills, ability and potential. If there is anything we could do to support you through your application or to provide the best environment for your interviews, including assistance or adjustment, please reach out to [e-mail].

What we can offer you

We are proud of the range of benefits we can provide:

• A variety of corporate discounts
• Priority access to purchase match tickets
• 25% discount in Rugby Store and EnglandRugby.com
• 25 days of annual leave
• Your birthday day off
• Free access to the stadium gym
• Life assurance of 4x your basic salary, income protection scheme and Employee Assistance Programme that offers anonymous and confidential, emotional and practical support 24/7
• Pension Scheme; the RFU will double match your individual contribution up to 10% of salary
• Locations Rugby House, TWICKENHAM, UNITED KINGDOM, TW2 7BA, GB
• Contract Type Fixted Term Contract (Maternity Cover)