Inward Investment Banking Specialist - Languages

Metro Bank; City Of London; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading banking institution in London is seeking a professional to manage customer onboarding and compliance. You will deal with complex queries regarding identification verification and maintain regulatory standards while ensuring excellent customer communication. The ideal candidate should have strong attention to detail and fluency in English, with additional languages preferred. The role offers competitive compensation and hybrid working options.

Benefits

Competitive salary

Discretionary annual bonus

Generous holiday allowance

Attractive pension scheme

Healthcare

Life assurance

Colleague discounts

Qualifications

• Experience with complex queries regarding legal entity verification.
• Ability to identify financial crime red flags.
• Knowledge of Enhanced Due Diligence requirements.

Responsibilities

• Liaise with customers directly to understand company structure.
• Analyse bank account usage to identify suspicious activity.
• Provide solutions to satisfy external regulators.

Skills

Fluency in English

Great communication skills

Strong attention to detail

Job description

• Deal with complex day to day queries regarding identification and structure verification, with a desire to investigate and understand different legal forms of entities in different jurisdictions and how to safely onboard them

• Liaise on a regular basis with customers directly, including face to face meetings to understand company structure and obtain the correct information

• Be aware of the capabilities of the Metro Bank Group and identify customer needs so that we can service these needs within our capability, eg, Asset Finance, Invoice Discounting, Bacstel, Credit Cards, Cash Management Solutions, FX needs, Borrowing requirements.

• Attend to every detail when onboarding our higher risk customers, from ensuring complex structures are verified to identifying financial crime red flags and investigating and reporting as needed

• Analyse customer's current bank account usage to expertly identify unusual suspicious activity

• Use your expert knowledge in AML Sanctions to identify solutions to satisfying our external regulators as well as the customer when standard procedures are not appropriate; eg non standard ID&V documentation, additional controls as needed, verifying structures where standard documentation not available. Then using this information to influence FCRC and FCPT to gain their support to your proposals.

• Maintain up to date knowledge of internal regulatory requirements, and be a subject matter expert in Enhanced Due Diligence requirements

• And... we are a bank so risk is a part of everything we do. We love people who take responsibility, do the right thing for customers, colleagues and Metro Bank and have the ability to call out any concerns.

  Fluency in English and one or more additional language(s) - preferably French, Chinese Turkish, Dutch, Italian, German

• Be a People People person with great communication skills, both verbal and written, and the ability to make complex instructions simple for our customers to understand

• Strong Attention to Detail, ensuring you get things Right First Time (bumping up when needed)

• Understand the risks associated with your job and what that means for you, Metro Bank and all our stakeholders.

  At Metro Bank, we believe the best banking experience starts with people who genuinely care. We're not just delivering banking services - we're building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships. We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible.

• We will make sure that you are well-rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!

• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!