Investor Relations and Fund Operations Coordinator

Octopus Energy Group; City Of London; Hybrid; GBP 35,000 - 45,000; Full time

Job summary

A leading renewable energy company based in London is seeking an Operational Support Coordinator to assist Investor Relations and Fund Operations. The ideal candidate will have strong organisational skills, experience in a financial services environment, and excellent communication abilities. Responsibilities include managing investor queries, overseeing fund operations, and coordinating internal governance. The role offers a vibrant work culture and opportunities for personal development.

Benefits

Work-life balance

Inclusive culture

Development opportunities

Qualifications

• Experience in financial services or asset management is preferred.
• Ability to manage confidential information discreetly.
• Experience in drafting Board minutes and investor correspondence.

Responsibilities

• Provide operational and administrative support for Investor Relations.
• Maintain investor records and oversee onboarding processes.
• Coordinate internal governance boards and manage meeting logistics.

Skills

Administrative skills

Organisational skills

Communication skills

Attention to detail

Proficiency with Microsoft Office

Tools

Microsoft Office

SharePoint

Job description

At Octopus Energy Generation (OEGEN), we're passionate about powering a sustainable future. As pioneers in the renewable energy space, we don’t just invest in utility‑scale projects; we invest in people, communities, and a greener tomorrow.

Since stepping into the renewables arena in 2010, we've made waves – becoming a top investor in onshore wind across mainland Europe and the largest backer of solar power in Europe. Today, we proudly manage over £7bn in renewable energy assets worldwide.

Our portfolio includes over three hundred major energy‑generating companies, from wind farms to solar power plants, with exciting new ventures in energy storage, e‑fuels and beyond. As we continue to grow, we're looking for passionate individuals to join our diverse and dedicated team, helping us drive the future of renewable energy forward.

This role provides essential operational and administrative support across Investor Relations and Fund Operations for Octopus Energy Generation. It is central to ensuring that governance processes, investor onboarding, fundraising and fund administration activities run efficiently and to a high standard.

The role requires strong organisational and communication skills, attention to detail, and the ability to manage multiple workstreams simultaneously. The successful candidate will be comfortable liaising with investors, fund administrators, and internal teams, handling sensitive information, and ensuring high‑quality outputs across a range of recurring and ad hoc processes.

This is an exciting and challenging opportunity to work in OE Generation where our ambition is to onboard and manage £billions of assets over the next 5 years.

This position requires an average of 3 days a week in our London office.

What you'll do

Investor relations support

• Complete responses to Investor requests for information, due diligence questionnaires (“DDQ”), and ad‑hoc queries, managing timely inputs and reviews from relevant internal stakeholders.
• Maintain and update the OEGen standard DDQ (quarterly), consolidating insightful information from across the business.
• Support quarterly updates of OEGen introductory slides and other investor materials.
• Support investor events and meetings, including logistics, materials preparation, and post‑meeting follow‑ups.

Governance and Board administration

• Coordinate and provide administrative support for internal governance boards including scheduling, agenda preparation, collation of papers, and minute taking.
• Ensure follow‑up and tracking of Board actions, escalating where necessary.
• Working with Co‑sec, support with General Partner and SPV board coordination and liaison with fund administrators for meetings, resolutions, and legal documentation.

Fund Operations

• Provide support on new fund set‑up: bank account openings and related Know‑your‑Customer (“KYC”) requirements, coordinating service provider appointments, tracking closing documentation and workflow management.
• Support KYC onboarding process for new investors coming into funds, liaising with fund administrator KYC/AML teams and investors to understand and close out KYC requirements.
• Support fund administrators on ongoing investor relations activities and operational queries.
• Support on responses in relation to 3rd party and investor operational due diligence.
• Assist with maintaining investor registers and records in internal systems.
• Manage updates and testing of investor platforms (e.g. Goji) with fund administrators.

Ad Hoc and Cross‑Team support

• Provide ad‑hoc support to colleagues on fund operations and investor queries as business needs evolve.
• Assist with data collection, operational projects, process improvements, and adoption of digital tools.
• Ensure collaboration with colleagues in Compliance, Legal, and wider Octopus Energy Generation functions.
• Coordinate DocuSign requests and monitor mailboxes as required.
• General responsibility for keeping central SharePoint pages up to date.

What you'll need

• Administrative and organisational skills, ideally with experience in financial services, asset management, investor relations or fund operations.
• Ability to handle confidential information and investor data with discretion.
• Excellent written and verbal communication skills, including experience drafting Board minutes and investor correspondence.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and document management tools (SharePoint essential).
• Experience working with fund administrators and knowledge of investor onboarding/KYC processes is advantageous.
• Attention to detail, accuracy under pressure, and confidence to challenge inconsistencies.
• Proactive, approachable, and adaptable to shifting priorities in a fast‑paced environment.
• Demonstrated ability to work independently and collaboratively across teams.
• Highly organised, efficient, and comfortable managing multiple priorities.
• Proactive problem‑solver who can anticipate needs and drive improvements.
• Resilient and positive, with a helpful and approachable manner.
• Genuine interest in renewable energy, the energy transition, and sustainable investment.

💚 Why else you'll love it here

• 🎉Octopus Energy Group is a unique culture. An organisation where people learn, decide, and build quicker. Where people work with autonomy, alongside a wide range of amazing co‑owners, on projects that break new ground. We want your hard work to be rewarded with perks you actually care about! We were recently named the UK's top company to work for, and we ranked in the top ten in the Sunday Times Best Places to Work 2024. Our Group CEO, Greg has recorded a podcast about our culture and how we empower our people. We’ve also been placed in the top 10 companies for senior leadership.

Our process usually takes up to 4 weeks, but we’ll always do our best to flex around what works for you. Along the way, you’ll chat with our recruitment team and your Recruiter will help you throughout different stages. Got any burning questions before then? Drop us a message at [e-mail] and we’d love to help!

If this sounds like you then we'd love to hear from you.🚀

Are you ready for a career with us? We want to ensure you have all the tools and environment you need to unleash your potential. Need any specific accommodations? Whether you require specific accommodations or have a unique preference, let us know, and we'll do what we can to customise your interview process for comfort and maximum magic!

Studies have shown that some groups of people, like women, are less likely to apply to a role unless they meet 100% of the job requirements. Whoever you are, if you like one of our jobs, we encourage you to apply as you might just be the candidate we hire. Across Octopus, we're looking for genuinely decent people who are honest and empathetic. Our people are our strongest asset and the unique skills and perspectives people bring to the team are the driving force of our success. As an equal opportunity employer, we do not discriminate on the basis of any protected attribute. Our commitment is to provide equal opportunities, an inclusive work environment, and fairness for everyone.