Investment Operations Initiatives Delivery Manager

LegalAndGeneral; City Of London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading financial services provider in the UK seeks an Initiative Delivery Manager to lead impactful changes in investment operations. The role involves managing initiatives, collaborating with teams, and ensuring operational excellence in a dynamic environment. Ideal candidates will have strong asset management experience, a track record in delivering operational changes, and exceptional organizational skills. This position offers competitive benefits and a commitment to flexible working arrangements.

Benefits

Annual performance-related bonus

Generous pension contribution

Life assurance

Healthcare plan

At least 25 days holiday plus public holidays

Flexible working options

Electric car scheme

Employee discounts

Qualifications

• Demonstrated experience in asset management or investment operations relevant to the role.
• Proven track record of delivering operating model change within operational teams.
• Ability to manage multiple initiatives in a fast-paced environment.

Responsibilities

• Manage delivery of initiatives through design, build, testing and operational readiness.
• Collaborate with stakeholders to track milestones and address issues.
• Engage with service recipients to ensure solutions meet business needs.

Skills

Asset management expertise

Operating model change experience

Knowledge of outsourced service area

Problem-solving skills

Organizational abilities

Collaborative mindset

Job description

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Company Description

Legal & General (L&G) is a leading UK financial services group and major global investor.

We’ve been safeguarding people’s financial futures since 1836, and strive to build a better society, while improving the lives of our customers and creating value for shareholders.

We are one of the world's largest asset managers and provide powerful asset origination capabilities. Together, these underpin our retirement and protection solutions: we are an international player in pension risk transfer, in UK and US life insurance, and in UK workplace pensions and retirement income.

Our global asset management business provides our clients and partners with complex, responsible investment solutions, working internationally across public and private markets.

Job Description

Are you passionate about delivering impactful change in a dynamic investment operations environment? We're looking for a collaborative and driven individual to join our Middle & Back Office Oversight team as an Initiative Delivery Manager. This role offers the opportunity to work across global teams and strategic partners, helping shape scalable, future‑ready solutions that support our asset management capabilities.

What you’ll be doing:

• Managing delivery of initiatives through design, build, testing and operational readiness, supporting Investment Operations teams to adopt new processes across largely outsourced global services
• Collaborating with internal stakeholders, outsourced providers and third parties to track milestones, elevate risks and issues, and facilitate workshops to agree pragmatic approaches
• Supporting capability owners in delivering against agreed priorities and escalating to business leadership when required
• Deputising for colleagues within the Initiatives team and contributing subject matter expertise to drive innovative change across IO and wider L&G teams
• Identifying and mitigating operational risks across teams and service providers, ensuring services align with internal policies and regulatory requirements
• Engaging with service recipients including Client Service, Investments and L&G Group teams to ensure solutions meet current and future business needs
• Managing relationships with strategic vendors and service providers, representing L&G in external forums and sharing market insights internally
• Driving continuous improvement by identifying opportunities to enhance ways of working and deliver scalable, fit‑for‑purpose solutions

Qualifications

Who we’re looking for:

• Demonstrated experience in asset management or investment operations relevant to the role
• Proven track record of delivering operating model change within operational teams
• Demonstrate knowledge in the outsourced service area covering operational service delivery knowledge and client expectations
• Industry awareness of the outsourced service area and regulations governing it
• Ability to manage multiple initiatives in a fast‑paced environment
• Excellent planning, problem‑solving and organisational skills
• Investment operations experience to understand service recipient needs and expectations
• Collaborative team player with a proactive and resilient mindset

Benefits

• The opportunity to participate in our annual, performance‑related bonus plan and valuable share schemes
• Generous pension contribution
• Life assurance
• Healthcare Plan (permanent employees only)
• At least 25 days holiday, plus public holidays, 26 days after 2 years’ service. There's also the option to buy and sell holiday
• Competitive family leave
• Participate in our electric car scheme, which offers employees the option to hire a brand‑new electric car through tax efficient salary sacrifice (permanent employees only)
• There are the many discounts we offer - both for our own products and at a range of high street stores and online
• In 2023, some of our workspaces were redesigned. Our offices are great spaces to connect and collaborate and have your wellbeing at the heart

Additional Information

At L&G, we believe it's possible to generate positive returns today while helping to build a better future for all.

If you join us, you'll be part of a welcoming, inclusive culture, with opportunities to collaborate with people of diverse backgrounds, views, and experiences. Guided by leaders with integrity who care about your future and wellbeing. Empowered through initiatives which support people to develop their careers and excel.

We care passionately about outcomes rather than attendance and are therefore open to discussing all kinds of flexible working options including part‑time, term‑time and job shares. Although some roles have limited flexibility due to customer demand, we accommodate requests when we can.

It doesn't matter if you don't meet every single criterion in this advert. Instead, think about what you excel at and what else you can bring in terms of strengths, potential and connection to our purpose.

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