Investment Operations Analyst, RS&AM

Phoenix; Telford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A long-term savings and retirement firm based in Telford seeks an Investment Operations Analyst to support daily investment operations tasks. This role involves validating prices, processing files, and ensuring compliance. The ideal candidate will have experience in financial services and strong analytical skills, with a focus on delivering quality work in a team setting.

Benefits

Private medical cover

38 days annual leave

Excellent pension

Career breaks

Income protection

3 volunteering days

Qualifications

• Experience in investment fund operations is a plus.
• Understanding of unit-linked funds is beneficial but can be trained.
• Ability to communicate with various stakeholders is critical.

Responsibilities

• Validate prices to ensure alignment with market.
• Process files to support daily pricing tasks.
• Monitor outsourced activities to meet delivery standards.
• Support effective operational and finance processes.
• Assist in compliance for account openings.

Skills

Experience in Financial Services

Proficient MS Excel user

Strong analytical skills

Good communication skills

Education

Accounting and Investment Operations-related qualifications

Job description

Job Description

Job Type: Permanent

Location and flexible working: This role will be based in our Telford office, with the Investment Operations teams and we’ll need you to be able to travel to the offices regularly (c.3 days per week). We will discuss what is important to you and balancing this with business requirements during the recruitment process. You can read more about Phoenix Flex here.

Salary and Benefits: up to £30,000 (subject to experience), bonus, private medical cover, 38 days annual leave, excellent pension, 12x salary life assurance, career breaks, income protection, 3 volunteering days and much more.

We are pleased to announce an exciting new career opportunity to join us here at Phoenix Group as an Investment Operations Analyst, responsible for implementing fund-level change as requested by projects, and colleagues in our Portfolio Management and Product and Proposition teams.

Who are we?

We want to be the best place that any of our 6,600 colleagues have ever worked.

We’re Phoenix Group, we’re a long-term savings and retirement business. We offer a range of products across our market-leading brands, Standard Life, SunLife, Phoenix Life and ReAssure. Around 1 in 5 people in the UK has a pension with us. We’re a FTSE 100 organisation that is tackling key issues such as transitioning our portfolio to net zero by 2050, and we’re not done yet.

The Role

This is a great opportunity for someone to gain experience within a busy Investment Operations team. You will support the team in delivering daily tasks, working to strict deadlines as determined by the investment markets we deal in. You will be involved in supporting the daily delivery of unit pricing, validating movements and ensuring creations are aligned with expectation. You will support the team in delivering monthly/quarterly tasks that are used by other stakeholders in the business.

You will be an organised and dependable member of the team, able to play a key part in the monitoring of actions and management of risks and controls that we are responsible for.

Key Responsibilities

• Pricing validation – Ensuring that prices and movements are aligned to the market.
• File processing – timely upload of pricing files and data to support daily pricing on the team.
• Oversight of outsourced activities – ensuring that suppliers adhere to agreed delivery times and standards.
• Risk and Control – support the on-going delivery of robust, effective and efficient operational, finance processes and controls.
• Account opening and compliance – supporting the opening of accounts at the Transfer Agency and their ongoing compliance.
• Reporting – supporting monthly / quarterly tasks to provide reporting to stakeholders across the business.

What are we looking for?

Minimum Requirements

Experience / Knowledge (Essential)

• Experience within Financial Services industry, preferably in investment fund operations. It would be great if you have an understanding of Unit Linked and With-Profit funds, but this can also be trained.
• You are proactive, inquisitive, confident in presenting new ideas and are willing to challenge the status quo.
• You're comfortable communicating with a variety of stakeholders.
• Accounting and Investment Operations-related qualifications.
• Proficient MS Excel user with experience with macros.

Desirable

• Knowledge of unit-linked/with-profits fund administration processes (including unit matching & box management and trading) or have a background in fund accounting.
• Accounting-related qualification or similar.

Personal Attributes & Skills

• Self-starter and independent worker with strong sense of ownership, capable of delivering to meet deadlines under pressure.
• Diligent working style with attention to detail and high standards for quality.
• Excellent analytical and problem-solving skills with holistic financial thinking.
• Good communication skills, with the ability to collaborate across a wide range of stakeholders.

We Want To Hire The Whole Version Of You.

We are committed to ensuring that everyone feels accepted and welcome applicants from all backgrounds. If your experience looks different from what we’ve advertised and you believe that you can bring value to the role, we’d love to hear from you.

If you require any adjustments to the recruitment process, please let us know so we can help you to be at your best.

Find out more about

• Guide for Candidates: thephoenixgroup.pagetiger.com/guideforcandidates
• Find or get answers from our colleagues: www.thephoenixgroup.com/careers/talk-to-us