Investigations PMO Adviser

Government Recruitment Service; Peacehaven; On-site; GBP 60,000 - 80,000; Full time

Job summary

A government agency in Peacehaven is looking for a PMO Adviser to assist in managing investigations and portfolio planning. The role involves supporting risk management, tracking case progress, and enhancing stakeholder engagement. Candidates should possess experience with planning tools such as TRAcer and SharePoint, along with skills in risk management and knowledge sharing. This position offers the opportunity to contribute to a dynamic team within a complex environment.

Qualifications

• Experience in planning and reporting best practices.
• Ability to track and report on case progress.
• Understanding of risk management processes.

Responsibilities

• Assist in case planning and scheduling.
• Coordinate inputs for case reporting.
• Help identify and monitor risks at case and portfolio levels.

Skills

Planning and scheduling

Risk management

Stakeholder engagement

Knowledge management

Tools

TRAcer

SharePoint

Power BI

Job description

About the role

The Portfolio Management Office (PMO) supports the Investigations Delivery Director (IDD), the Heads of Investigation (HOIs) and the investigation case teams in a number of important ways; one of the most vital being case planning and reporting, which is key to the TRA's future success in managing a growing, complex and unpredictable caseload, in a timely manner.

As a PMO Adviser in the Investigations Delivery Directorate, you will play a key role which underpins the management of our portfolio of investigations at the TRA.

You will take an active role in:

• helping to plan and resource the TRA’s portfolio of cases;
• assisting with case risk management and assurance;
• ensuring colleagues can effectively use core IT systems, including the Trade Remedies Service and SharePoint, and supporting the evolution of these systems to meet operational needs;
• supporting case teams in managing investigations in line with legal obligations and best practice;
• tracking and reporting on case progress to ensure transparency and accountability;
• contributing to the training and development of investigators across the organisation.
• supporting continuous improvement and helping to build best practice in portfolio management within the directorate

Key Accountabilities

Support case planning and delivery: Assist in planning and scheduling across the TRA’s case portfolio, helping case teams to develop realistic and achievable plans. Maintain and update delivery maps and timelines, and support the identification of interdependencies and risks.

Contribute to capability building: Promote the use of planning and reporting best practices across case teams. Provide guidance on tools and templates, and support colleagues in using TRAcer and other systems effectively.

Assist with governance and reporting: Coordinate inputs for case reporting, monitor progress against plans, and help analyse performance data. Support the development and tracking of delivery KPIs and contribute to regular reporting for senior stakeholders.

Support risk management: Help identify and monitor risks at both case and portfolio levels. Work with case teams to ensure risks are clearly articulated and consistently scored, and support the quarterly risk review process.

Maintain tools and systems: Act as a super user for our planning and reporting tool -TRAcer (a Power App based tool incorporating MS Planner and Power BI), SharePoint, and the Trade Remedies Service. Identify issues and improvement opportunities, and liaise with system champions and support teams to resolve problems and enhance functionality.

Assist with financial oversight: Support budget planning and monitoring of non-staff expenditure across the Investigations Delivery Directorate, working closely with Finance and senior colleagues.

Enable effective stakeholder engagement: Build and maintain positive working relationships with our case teams and with enabling functions such as HR, Finance, Planning, and IT, ensuring smooth coordination and mutual understanding of priorities.

Support knowledge and information management: Help maintain good record-keeping practices and promote effective knowledge sharing across case teams, ensuring compliance with internal and government standards.

Contribute to team development: Support training and development initiatives for investigators, helping to embed a strong project management culture and improve confidence in using planning tools.